November 1, 1995
NYNEX CONTACT: Media Relations,
NYNEX and Nobody Beats The Wiz Sell Communications Services
Over the Air and Off the Shelf
ALBANY, NY -- Ordering telecommunications services took a leap
into the future today when a videoconference kiosk at the Nobody
Beats The Wiz electronics store in Albany connected shoppers by
voice and video with NYNEX sales representatives.
The first-of-its-kind video kiosk, which is being tested at the
Nobody Beats The Wiz superstore at the Crossgates Shopping Mall
on Western Avenue in Albany, will enable shoppers to see and talk
face-to-face with NYNEX representatives located in Westchester
County about the full line of NYNEX consumer and small business
products and services.
The kiosk utilizes NYNEX ISDN technology to create a full-color
videoconference between the shopper and the NYNEX representative.
A Nobody Beats The Wiz customer can inquire about NYNEX products
and services, such as Call ID, Call Answering, or an additional
line, and then discuss the necessary communications equipment,
such as a modem, fax machine or number display device, with a
In another innovative program between the two companies, NYNEX
Call Answering Servicesm will be packaged at all 31 Nobody Beats
The Wiz stores in New York, so shoppers will be able to pick the
service off the shelf and pay for it at the stores cash registers,
just as they would any other consumer electronics product. NYNEX
Call Answering is a network-based service that records messages
from callers when the customer is using the telephone or not able
to answer the phone.
The packaged Call Answering in a Box offers shoppers a significant
discount over standard prices. For just $9.99, Nobody Beats The
Wiz customers can get six months of the service. After purchasing
the packaged Call Answering, all a person needs to do to activate
the service is call a toll-free number included inside the box.
These two programs represent an innovative approach to technology
use and creative marketing, said Judy Haberkorn, NYNEX vice president
for Consumer Markets. The video kiosk creates a virtual representative
within a successful high-traffic, retail environment. It is also
a valuable way to familiarize customers with the capabilities
of our ISDN service, the future means of transmission. The packaged
Call Answering, which is perfect for gift-giving, enables shoppers
to see and touch a service that is the next generation answering
Calls over the video kiosk and orders to activate Call Answering
will be handled by specially trained NYNEX customer service representatives.
Said Kathy Ciner, president of Communications Workers of America,
Local 1105, The kiosk concept is a true example of technology
being utilized to improve the companys market share and increase
sales. The CWA and its members are pleased to be part of this
inventive program that brings together NYNEX and Nobody Beats
The Wiz customers with state-of-the-art communications.
According to Michael Frosch, senior vice president for Sales
at Nobody Beats The Wiz, the new programs mean greater customer
convenience and satisfaction. Once again, Nobody Beats The Wiz
leads the way in putting technology to good use for its customers.
If a customer wants to order Call ID, they need only walk a few
feet to sample telephone sets that have a built-in screen. If
they purchase a computer, ordering an additional line to accommodate
the modem is a simple task.
NYNEX is a global communications and media company that provides
a full range of services in the northeastern United States and
high-growth markets around the world, including the United Kingdom,
Thailand, Gibraltar, Greece, Indonesia, the Philippines, Poland,
Slovakia and the Czech Republic.
The Corporation is a leader in the telecommunications, wireless communications,
cable television, directory publishing
and entertainment and information services.
FAX copies of recent NYNEX news releases are available free of charge, 24
a day. Call 1-800-331-1214 and an automated system will provide