11.20.1995Corporate

NYNEX mobilizes repair crews in central New York

SYRACUSE, NY -- NYNEX announced today it has mobilized additional repair crews to deal with unusually high levels of service troubles in Central New York and Southern Tier service areas as a result of storm damage in the regions.

Additional repair crews are being sent into the hardest hit areas, said Susan Kennedy, NYNEX vice president and general manager for Central New York, and forces are being focused on getting service back for those customers affected by the storm. Repair crews in areas with fewer troubles are being diverted to those regions hardest hit by the storm.

This means about 150 technicians devoted to new construction have been reassigned to repair duties, as have those technicians handling new order installations, bringing the repair workforce to a total of 400.

"Our main concern right now is restoring service," Kennedy said, "and we want our customers to know that every step is being taken to get them back on line."

Kennedy added that those customers who may not have already reported problems, should call the 24-hour repair line -- 890-6611 for residential customers and 890-7711 for business customers.

Reports of trouble are running significantly above normal levels, Kennedy said, and crews will continue to work extended hours throughout the weekend to attack the problems. NYNEXs goal is to have trouble levels back to normal by Monday throughout the Central New York region.


NYNEX is a global communications and media company that provides a full range of services in the northeastern United States and high-growth markets around the world, including the United Kingdom, Thailand, Gibraltar, Greece, Indonesia, the Philippines, Poland, Slovakia and the Czech Republic.

The Corporation is a leader in the telecommunications, wireless communications, cable television, directory publishing and entertainment and information services.

SYRACUSE, NY -- NYNEX announced today it has mobilized additional repair crews to deal with unusually high levels of service troubles in Central New York and Southern Tier service areas as a result of storm damage in the regions.

Additional repair crews are being sent into the hardest hit areas, said Susan Kennedy, NYNEX vice president and general manager for Central New York, and forces are being focused on getting service back for those customers affected by the storm. Repair crews in areas with fewer troubles are being diverted to those regions hardest hit by the storm.

This means about 150 technicians devoted to new construction have been reassigned to repair duties, as have those technicians handling new order installations, bringing the repair workforce to a total of 400.

"Our main concern right now is restoring service," Kennedy said, "and we want our customers to know that every step is being taken to get them back on line."

Kennedy added that those customers who may not have already reported problems, should call the 24-hour repair line -- 890-6611 for residential customers and 890-7711 for business customers.

Reports of trouble are running significantly above normal levels, Kennedy said, and crews will continue to work extended hours throughout the weekend to attack the problems. NYNEXs goal is to have trouble levels back to normal by Monday throughout the Central New York region.

NYNEX is a global communications and media company that provides a full range of services in the northeastern United States and high-growth markets around the world, including the United Kingdom, Thailand, Gibraltar, Greece, Indonesia, the Philippines, Poland, Slovakia and the Czech Republic.

The Corporation is a leader in the telecommunications, wireless communications, cable television, directory publishing and entertainment and information services.

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