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January 2, 1997
CONTACT: Jeff Gluck in New York on 212-395-0500 or
Betsy Bottino in New England on 617-743-2858
NYNEX Offers Direct Phone Bill Payment Option
(NEW YORK) -- NYNEX is now offering a new, easy, and
convenient way for its customers to pay their telephone
bills.
The NYNEX Direct Payment Option is a free service
that offers a reliable and safe method of paying NYNEX bills
electronically. Direct Payment means no late or lost
payments, no check to write, no bill to mail, and no stamp
to buy.
"The NYNEX Direct Payment Option makes it easy to do
business with NYNEX," said Art Williams, NYNEXs director of
billing. "Our customers have been asking for this option
and were happy to be providing it."
The Chase Manhattan Bank is providing the electronic
processing service that is the foundation of the NYNEX
Direct Payment Option. "This new service is a win-win
service for NYNEX and its customers," said Mary McKenney,
vice president of Global Payment and Treasury Services with
Chase. "Both benefit from the lower costs of electronic
payments, and NYNEX customers also gain the convenience of
paying their bill electronically and knowing in advance the
amount to be debited from their bank account."
NYNEX customers who choose this option, agree to have
their bank account automatically debited each month to pay
their bill. They receive a statement approximately 10 days
prior to the debit date with the exact dollar amount to be
paid. If they wish to pay a different amount, they call the
NYNEX customer service office with the exact amount to be
debited. Otherwise, the amount due transfers automatically
to NYNEX on the "pay by" date printed on each month's
bill.
Customers still receive their bills, have time to
review the charges, and to note the "pay by" date. The
customers bank statement shows the details of the
transferred amount, and there is no canceled check.
Its easy to sign up for this service, according to
Williams. An enrollment form is on the back of the payment
stub of this month's bill.
"Were asking our customers to read the form
carefully," says Williams. "Then, just check the enrollment
box, date and sign the authorization agreement, and return
it along with your payment."
Customers should pay this months bill with a check
from the account number they want NYNEX to use for the
Direct Payment Option. NYNEX will notify the customers bank
and make the arrangements for the automatic transfer each
month.
Calling NYNEX to sign up for the program is not
necessary. However, to find out more about the Direct
Payment Option, customers can call the NYNEX NewsLine, toll
free, at 1-800-322-3558 (Spanish 1-800-882-7818) or for TTY
users, 1-800-299-2597.
NYNEX is a global communications and media
corporation that provides a full range of services in the
northeastern United States and high-growth markets around
the world, including the United Kingdom, Thailand,
Gibraltar, Greece, Indonesia, the Philippines, Poland,
Slovakia and the Czech Republic. The corporation is a
leader in telecommunications, wireless communications,
directory publishing and video entertainment and information
services. NYNEX is also managing sponsor of FLAG --
Fiberoptic Link Around the Globe -- the world's longest
undersea fiber optic communications cable. N
You can also receive fax copies of recent NYNEX
news releases, free of charge, 24 hours a day. Call
1-800-331-1214. An automated system will provide you with
instructions.