Success Leads to Growth for Verizon's Operator Team in Scranton, Pa.
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SCRANTON, Pa. - Verizon, like the Marines, is looking for a few good men and women to fill out the ranks of its telephone operator corps, as the business continues its success in offering operator services on a wholesale basis to the telecommunications industry.
Verizon is looking to hire more than 1,000 new operators at eight locations in California, Idaho, Maine, Pennsylvania, Massachusetts and Florida, including 110 operators at a new facility in Scranton.
"Even though the overall volume of operator assistance and directory assistance calling is down over the last few years, we have had considerable success offering our specialized, skilled services to other businesses in the industry," said Kitty Linder, president of Verizon LiveSource, the company's operator services unit. "We are expanding our wholesale operation to meet the needs of other companies over time."
Using networking technology, Verizon operators can support customers from other companies. Verizon LiveSource can answer calls from those companies' customers with appropriately branded greetings and offers a full suite of operator services.
Verizon will open the new call center in Scranton at a location to be announced. Potential workers should contact the company job line at 800-267-6585 or online at www.verizon.com/careers.
A Fortune 10 company, Verizon Communications (NYSE:VZ) is one of the world's leading providers of communications services, with approximately $68 billion in annual revenues. Verizon companies are the largest providers of wireline and wireless communications in the United States. Verizon is also the largest directory publisher in the world, as measured by directory titles and circulation. Verizon's international presence includes wireline and wireless communications operations and investments, primarily in the Americas and Europe. For more information, visit www.verizon.com.