Verizon Appoints Ingalls to Lead Marketing and Sales Teams

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NEW YORK - Robert E. Ingalls Jr., a 25-year veteran of Verizon and its predecessor companies' marketing and sales strategy and delivery teams, has been named president of Verizon's Retail Markets Group. He succeeds Bruce S. Gordon, who is retiring after 37 years with the company.

Ingalls now leads all Verizon consumer and small-business sales and marketing activities, including the highly competitive broadband products, and the company's public communications and operator services businesses. He also directs the company's brand advertising and marketing communications.

"With technology fueling competition in virtually all our markets, Verizon's sales and marketing strategies across the board are the tool for leveraging our outstanding technologies, our bold expansion initiatives and our product sets in the markets we serve," said Lawrence T. Babbio Jr., vice chairman and president. "Bob has the vision and the aggressive leadership skills to position Verizon's services, under our great brand name, for enormous customer response and growth in sales."

Ingalls has most recently been senior vice president and chief operations officer for the Retail Markets Group and previously was president of Verizon's Business Solutions Group, guiding sales and services for small and medium-sized businesses. Prior to the completion of the Bell Atlantic/GTE merger, he was vice president of consumer marketing for Bell Atlantic.

A resident and native of Virginia, Ingalls holds a Bachelor of Science degree from Randolph-Macon College in Ashland, Va., and a master's in business administration from George Mason University in Fairfax, Va. He has attended executive development programs at the Wharton School of the University of Pennsylvania and the Darden School at the University of Virginia. He is a trustee of New York City Outward Bound and is chairman of the Center for Telecom Management at the Marshall School of Business, University of Southern California. (Editors: A photo of Ingalls is available upon request.)

Verizon Communications

A Fortune 10 company, Verizon Communications (NYSE:VZ) is one of the world's leading providers of communications services, with approximately $67 billion in revenues. Verizon companies are the largest providers of wireline and wireless communications in the United States, with more than 139 million access line equivalents and 36 million Verizon Wireless customers. Verizon is the third largest long-distance carrier for U.S. consumers, with nearly 16 million long-distance lines. The company is also the largest directory publisher in the world, as measured by directory titles and circulation. Verizon's international presence includes wireline and wireless communications operations and investments, primarily in the Americas and Europe. For more information, visit


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