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BOSTON -- Verizon Communications has named two executives to key positions in New England. The changes become effective Nov. 1.
Robert Mudge, president Verizon Massachusetts, has been named regional president-New England. Donna Cupelo, president Verizon Rhode Island, succeeds Mudge and assumes the new position of region president - Massachusetts and Rhode Island.
As regional president, Mudge assumes responsibility for building and maintaining the company's seven million phone lines in five New England states.
"Bob has a proven record of assuring excellent customer service in Massachusetts," said John Killian, senior vice president-National Operations. "He will help us build on our record of delivering high quality service throughout New England."
As region president, Cupelo assumes overall responsibility for the company's service delivery, capital investment and public policy in both Massachusetts and Rhode Island.
"Donna has been a highly effective customer-service champion for our business in Rhode Island," said Tom Tauke, executive vice president for Verizon. "Under Donna's leadership, Verizon has invested nearly $500 million in its infrastructure in the state during the past five years. And during that time, we have met the state's stringent service quality measurements, aggressively deployed new services and spent millions of dollars opening Rhode Island's local telephone market to competition."
"Donna will continue our record of achievement in Massachusetts where the company also has met stringent service quality standards every year and continues to invest at record levels," Tauke said.
Mudge began his career with New England Telephone in 1983 and has held a number of key positions in operations, construction and engineering, and public affairs. He currently serves as a director of the Gibraltar Telephone Co., which is part of Verizon's international operations.
He has served on numerous boards of directors, including the Artery Business Committee, Boston Municipal Research Bureau, Greater Boston Chamber of Commerce, Jobs for Massachusetts, Massachusetts Business Roundtable, Massachusetts Taxpayers Foundation and The New England Council He is also a member of the Governor's Council on Economic Development.
He is a graduate of North Adams State College, and received a Master of Business Administration from Suffolk University.
Prior to becoming Verizon's state president in Rhode Island, Cupelo was vice president and general manager for the company's operations in central and western Massachusetts. In this position, she was responsible for Verizon's operations, construction, engineering, finance, marketing and public affairs activities. Since beginning her career with New England Telephone in 1978, she also has held various leadership positions in the sales and marketing organizations, specializing in the finance, insurance, healthcare, education and government market segments.
Cupelo is active in many business, civic and charitable organizations and is a member of the executive boards of the Greater Providence Chamber of Commerce, Junior Achievement CEO Council, and Heritage Harbor Corporation. She serves as chair of the Providence Foundation Executive Board and vice chair of the Rhode Island Business Education Roundtable. She is also a member of the Board of Trustees for Providence College and a trustee of the Rhode Island Public Expenditure Council.
She is a graduate of Providence College and has a Masters in Business Administration from Babson College.
Verizon Communications (NYSE:VZ) is one of the world's leading providers of communications services. Verizon companies are the largest providers of wireline and wireless communications in the United States, with 128.5 million access line equivalents and 28.7 million wireless customers. Verizon is also the largest directory publisher in the world. A Fortune 10 company with 256,000 employees and approximately $65 billion in annual revenues, Verizon's global presence extends to more than 40 countries in the Americas, Europe, Asia and the Pacific. For more information on Verizon, visit www.verizon.com.