Verizon Online Offers DSL Service for First Time in Idaho

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COEUR D'ALENE, Idaho - There's a new competitive choice for broadband service in North Idaho today as Verizon Online offers its high-speed DSL Internet access service for the first time in 12 Panhandle communities.

"People in North Idaho have a new choice for broadband service. Today, Verizon brings one of the best values in broadband - Verizon Online DSL," said Vickie Curry, the company's director of Northwest customer operations. "As we expand our service availability into North Idaho, we are focused on providing the very best content, superior service and support while offering some of the industry's most affordable pricing."

Verizon Online's DSL offering is available in the following areas: Bonner's Ferry, Sandpoint, Sagle, Priest River, Rathdrum, Spirit Lake, Coeur d'Alene, Hayden Lake, Post Falls, Fernan, Moscow and Orofino, and the border communities of Newport and Pullman in Washington.

Verizon Online offers DSL service with a maximum connection speed of 1.5 Mbps (megabits per second) downstream and 384 Kbps (kilobits per second) upstream for as low as $29.95 a month to qualifying customers who agree to subscribe to an annual DSL service plan or purchase the service as part of a Verizon package of local and long-distance calling services.

Customers who purchase the service without making a one-year commitment or subscribing to a bundle pay just $5 more a month. The first month of service is free when ordered online.

A free "home gateway" router, that enables customers to share their DSL connection among multiple computers in their home, is included at no additional charge to Verizon Online DSL customers who subscribe to the annual service plan and costs $49.95 for qualifying customers who purchase DSL as part of a Verizon calling package. The gateway is $99.95 for customers who don't have a calling package or select an annual service plan.

Verizon Online DSL service includes:

  • Round-the-clock technical support

  • 9 e-mail accounts

  • 10 MB (megabytes) of Web space

  • 30-day-money back guarantee

  • MSN Premium software ($99 annual value) that includes parental controls, firewall, virus protection, pop-up ad guard and a variety of popular MSN services

Consumers who are interested in Verizon Online DSL service can get more information and can check to see if they qualify for service by visiting online or by calling 1-800-PICK-DSL.

Variety of DSL Packages Available for Businesses

Businesses can choose from a variety of DSL speeds and services tailored specifically for small and medium-sized businesses. Verizon Online offers business customers that want 3 Mbps service a choice of dynamic or static IP (Internet protocol) routing for $89.95 per month and $129.95 a month, respectively. Unlike dynamic DSL, a static IP address gives businesses a permanent IP address for hosting a Web site and an e-mail server, as well as providing virtual private network (VPN) applications for employees who work remotely.

In June, Verizon reduced the cost of its 1.5Mbps/384Kbps dynamic IP (Internet protocol) DSL for businesses to $59.95 from $89.95 and its static IP DSL to $79.95 from $119.95. Verizon Online DSL for businesses includes:

  • 20 MB (megabytes) of Web space that can be used to create an online storefront

  • Unlimited dial-up access

  • Business-grade e-mail for employees (

  • Business-grade technical support available round-the-clock

  • 30-day money-back guarantee

  • On-time guarantee

Business customers can receive a 20 percent discount on their DSL service if they combine high-speed Internet access with other Verizon services. Additional plans and pricing information are available at 1-888-649-9500 or Customers who sign up online receive one month of free service.

Technical Definitions

Verizon Online DSL service in not available in all areas or on all telephone lines and is subject to final confirmation of availability by Verizon.

Downstream and upstream speeds describing Verizon Online's DSL services are maximum connection speeds between the customer's computer and Verizon's DSL equipment. Actual connection speeds may vary from the maximum speeds and may be lower. Throughput (download and upload) speeds will be lower than connection speeds and vary based on the telephone line's condition and distance from Verizon's central office, home or office wiring and the server or router speed of sites visited on the Internet, among other factors.

A Dow 30 company, Verizon Communications (NYSE:VZ) is one of the world's leading providers of communications services, with approximately $68 billion in annual revenues. Verizon companies are the largest providers of wireline and wireless communications in the United States. Verizon is also the largest directory publisher in the world, as measured by directory titles and circulation. Verizon's international presence includes wireline and wireless communications operations and investments, primarily in the Americas and Europe. For more information, visit


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