Verizon Voice Mail Upgrade Planned for Early Aug. 10

THOUSAND OAKS, Calif. - Verizon's voice mail service in California will be unavailable for a short period early Sunday (Aug. 10) when technicians upgrade the system's software.

Work on the system will begin at 12:01 a.m. Sunday and will last between 45 minutes to 3 hours. During that time, callers will be unable to leave messages, and California voice mail subscribers (about 700,000 customers) will not be able to access their mailboxes. Normal telephone and Internet services will not be affected.

"We apologize for any inconvenience caused by this upgrade, which we will complete as quickly as possible," said Margaret Serjak, vice president of operations for Verizon's West Coast region. "We thank our customers for their patience as we make improvements needed to ensure continued reliable voice mail service."

Verizon Communications Inc. (NYSE:VZ), headquartered in New York, is a leader in delivering broadband and other wireline and wireless communication innovations to mass market, business, government and wholesale customers.  Verizon Wireless operates America's most reliable wireless network, serving nearly 69 million customers nationwide.  Verizon's Wireline operations include Verizon Business, which delivers innovative and seamless business solutions to customers around the world, and Verizon Telecom, which brings customers the benefits of converged communications, information and entertainment services over the nation's most advanced fiber-optic network.  A Dow 30 company, Verizon employs a diverse workforce of more than 228,600 and last year generated consolidated operating revenues of $93.5 billion.  For more information, visit www.verizon.com.