Washington/Baltimore Cellular Users Get Voice Dialing Service; Bell Atlantic NYNEX
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FOR IMMEDIATE RELEASE
March 14, 1996
Washington/Baltimore Cellular Users Get Voice Dialing
Bell Atlantic NYNEX Mobile Debuts
Silver Spring, MD--Beginning tomorrow, Bell Atlantic
NYNEX Mobile will offer its Washington/Baltimore customers TalkDial(sm)
service, a new voice-activated dialing system. Now, users can dial
their cellular phones as easily as thinking out loud. This is the
first voice-activated dialing service offered by any wireless
telephone carrier in the region.
With TalkDial, customers can place cellular phone calls by speaking
the phone number, or simply speaking the name of a person or place
they regularly call.
Bell Atlantic NYNEX Mobile customers can use any type of cellular
phone with TalkDial, and no additional equipment is required. The
monthly fee for the service is $3.99, and includes unlimited
"TalkDial gives our customers the convenience and added safety of
being able to dial a phone number simply by speaking," says Gary
Schulman, president of Bell Atlantic NYNEX Mobile in the
Washington/Baltimore region. "Now, customers can easily and
conveniently conduct their business and personal matters without
having to manually dial each phone number into the keypad."
TalkDial employs the wireless industry's most intelligent and accurate
voice recognition technology available today. Unlike other
technologies, this system does not require customers to wait for a
tone between each spoken digit of a phone number, making the dialing
process faster and easier.
TalkDial's proprietary error correction technique creates a speech
recognition profile for each individual subscriber, which accurately
predicts and activates the number to be dialed.
TalkDial features voice prompts. Customers are not required to use
commands, such as "call" or "dial," that are common
in other systems
and can lengthen the time it takes to initiate a call. For even
faster processing, customers who use a personal identification number
(PIN) do not need to enter it when calling a name programmed into
their directory, since the PIN is automatically included when storing
a phone number.
To activate the service, the user presses the " *" and
which prompts the word "TalkDial." The customer then recites
desired telephone number or says a name/place they've stored in their
personal directory, such as "office," and the number is
In addition to speaking a number or name from the directory, the
caller can say "directory" to program numbers, or
"help" to listen to
a user-friendly tutorial. Customers who use PIN codes have the option
of speaking the code or entering it on the keypad.
Editor's Note: With 3.4 million customers, Bell Atlantic NYNEX Mobile
is the largest wireless service provider on the East Coast and the
second largest provider in the US. With regional headquarters in
Silver Spring, Md., and national headquarters in Bedminster, NJ, the
company offers a full range of wireless voice, data and paging
communications solutions to its customers in the Northeast,
mid-Atlantic, Southeast, and through a separate subsidiary, in the
Southwest. Formed in July 1995 through the combination of Bell
Atlantic Mobile's and NYNEX Mobile's cellular operations, the company
has more than 5,000 employees.
for more information, contact:
- Audrey Schaefer, APR:
Steve Fleischer, BANM: