Verizon offers relief to customers likely to be hardest hit by Hurricane Ian

5 PM EST Update: Verizon is expanding its support for customers impacted by Hurricane Ian. Starting Thursday, September 29, customers in the following counties will receive unlimited calling, texting and data through October 4, 2022.

Customers do not have to take any action to take advantage of the offer and can verify eligibility for call/text/data relief by entering their zip code here: https://www.verizon.com/featured/relief/.

We will continue to monitor and evaluate the counties included in this offer. 

Several nonprofit organizations have launched text-to-donate campaigns. Verizon customers can make a $10 donation by texting the numbers listed below:

• Text IAN to 90999 to make a donation to the American Red Cross.

• Text DISASTER to 20222 to make a donation to the Florida Disaster Fund activated by the Volunteer Florida Foundation.

• Text RELIEF to 20222 to make a donation to the Orlando Health Foundation.

For media: we have b-roll, pictures and additional information on our emergency response equipment available at our Emergency Resource Center - https://www.verizon.com/about/news/emergency-resource-center

What you need to know:

• Verizon consumer (prepaid and postpaid) and small business customers* in parts of Florida who will likely be most affected by Hurricane Ian will receive unlimited calling, texting and data September 28 through October 4, 2022

• Some Verizon retail store hours may be subject to change due to local conditions and mandatory evacuation orders. Please check the status and make an appointment at verizonwireless.com/stores before visiting

• Verizon Frontline Crisis Response Team standing by to provide mission-critical communications support to public safety agencies responding to Hurricane Ian at no cost to public safety agencies

• VtoV support for Verizon employees impacted by the storm

BASKING RIDGE, NJ - With Hurricane Ian expected to make landfall in the U.S. as a Category 3 storm in Florida tomorrow, Verizon is ready to support customers with their needs in the aftermath.

Unlimited talk/text/data

In anticipation of Hurricane Ian making landfall in Florida, for our consumer and small business customers*, from September 28 through October 4, Verizon is providing unlimited calling, texting and data to those customers who reside in areas that will likely be most impacted by the storm. Accounts with billing addresses in the following Florida counties are included:

• Charlotte

• DeSoto

• Hardee

• Hillsborough

• Lee

• Manatee

• Pinellas

• Polk

• Sarasota

Customers do not have to take any action to take advantage of the offer and can verify eligibility for call/text/data relief by entering their zip code here: https://www.verizon.com/featured/relief/ (site will be updated ASAP).

Retail Store Hours

Because storm damage and power outages may affect our normal store hours in certain areas, we recommend shopping and accessing customer assistance online at www.verizon.com or by using the MyVerizon app. If you’d rather visit a store, you can find the nearest Verizon location and schedule an appointment by visiting: www.verizon.com/stores.

Verizon Frontline Support for First Responders

Here’s a quote you can use from one of our local leaders:

“Hurricane Ian has already disrupted the lives of millions of Floridians,” said Shawn Alexander, consumer vice president for Verizon. “We hope this offer gives our customers one less thing to worry about so they can focus on staying safe.”

Verizon supports its employees in critical times