Verizon Response: Unlimited call/text/data for Iowa customers most impacted by the derecho

For media: we have b-roll, pictures and additional information on our emergency response equipment available at Verizon's Media Resources hub


What you need to know:

  • Verizon consumer (prepaid and postpaid) and small business customers in Iowa most impacted by this month’s historic derecho will receive unlimited calling, texting and data 8/19 - 8/25.

  • A $10,000 donation is being made to the storm relief fund of the Southeast Iowa Chapter of the American Red Cross

  • Verizon retail stores in the region are open. Due to the pandemic, it’s best to make an appointment at before visiting.

  • Our Verizon Response team is available 24/7 to coordinate with first responders

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For our consumer and small business customers in the path of this month’s derecho, beginning Wednesday, August 19 through Tuesday, August 25, Verizon is providing unlimited calling, texting and data to those who reside in the following Iowa counties:

Benton, Boone, Cedar, Clinton, Dallas, Jasper, Johnson, Jones, Linn, Marshall, Muscatine, Polk, Poweshiek, Scott, Story, and Tama.

Our Verizon Response team is available 24/7 to coordinate with first responders. We mobilize charging stations, devices, special equipment, emergency vehicles and more to support local, state and federal agencies across the US. First responder customers with wireless priority service should utilize *272 when placing calls.

You can find the nearest Verizon store by visiting:

Customers do not have to take any action to take advantage of the offer and can verify eligibility for call/text/data relief by entering their zip code here:

“Our hearts go out to the communities so deeply impacted by the derecho," said Steven Keller, Verizon Consumer Group Vice President. “With  much cleanup work still ahead, wireless connectivity will continue to be more important than ever. We want our customers to know we’ve got their back and hope our offer of relieving overages eliminates at least one of their concerns during this difficult time.”

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