ALBANY, NY — In a continuing effort to provide the best wireless service for local residents in Albany County, Verizon Wireless has expanded its network with new cell sites in Westerlo and Altamont. The new Westerlo site improves coverage and capacity along Route 85 from Smokey Hollow Road to Steward Road, Route 1 from Route 143 to Route 3, and in the Town of Westerlo. The new Altamont site improves coverage and capacity along Route 156 from Old Stage Road to Knox Cave Road, Route 157 from Route 156 to Philly Road, and in the Town of Knox.
This network expansion is part of the company’s aggressive multi-billion dollar network investment each year to stay ahead of the growing demand for Verizon Wireless’ voice and data services. The company has invested more than $50 billion since it was formed – $5.5 billion on average every year.
“We’ve always believed even the most advanced device is only as good as the network it runs on,” said Gene Fassett, executive director of Network for Verizon Wireless’ Upstate New York Region. “We continue to aggressively invest in our Upstate New York network to increase coverage and capacity for our customers and to add new services.”
Services include wireless data services such as picture messaging, text messaging, V CAST and V CAST Music with Rhapsody, ESPN MVP and Mobile Broadband, the company’s high-speed wireless broadband network geared toward mobile professionals and business customers. It provides average download speeds of 600 kilobits per second (kbps) to 1.4 megabits per second, and average upload speeds of 500-800 kbps.
Strong demand for Verizon Wireless’ services continued during the first quarter of 2009 as the company added 1.3 million net new customers. Verizon Wireless, the wireless company with the highest customer loyalty, reported the lowest customer turnover (highest customer loyalty) rate in the industry – 1.47 percent in the first quarter – for the 18th consecutive quarter.
The company’s “nation’s most reliable wireless network” reputation is based on network studies performed by real-life test men and test women throughout the country. These engineers drive about 90 specially equipped vehicles more than 1 million miles annually on Interstate, U.S. and state highways, as well as major roads and surface streets. Test vehicles are equipped with computers that automatically make more than 3 million voice call attempts and more than 16 million data tests annually on Verizon Wireless’ network and the networks of other carriers.
For more information about Verizon Wireless products and services, visit a Verizon Wireless Communications Store, call 1-800-2 JOIN IN or go to www.verizonwireless.com.
EDITOR’S NOTE: If you are interested in setting up an interview or ride-along test drive with your local Verizon Wireless test man or woman, please contact John O'Malley at 585-321-7264.
About Verizon Wireless Verizon Wireless operates the nation’s most reliable and largest wireless voice and data network, serving more than 86.6 million customers. Headquartered in Basking Ridge, N.J., with more than 86,000 employees nationwide, Verizon Wireless is a joint venture of Verizon Communications (NYSE: VZ) and Vodafone (NYSE and LSE: VOD). For more information, visit www.verizonwireless.com. To preview and request broadcast-quality video footage and high-resolution stills of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at www.verizonwireless.com/multimedia.