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2025-05-15 07:35:36.466

TCL 50 LE - Factory Data Reset (Powered Off)

Here's how to factory / hard reset your TCL 50 LE if the screen freezes or call, app, audio or sync issues occur and the device won't start up.
  • Perform a factory data reset only if necessary as it removes your Google™ account and all data including system data, app data and media.
  • For devices with Android™ Device Protection turned on, it's imperative Google sign-in credentials are known prior to completing a factory reset with the device powered off. If credentials are unknown, do one of the following:
  • If a pattern, PIN, etc. is or has ever been set up on the device, Google account sign-in is required during initial setup.
  1. Ensure the device is powered off.
    If the device is responsive and can be powered on, the preferred reset method should be performed.
  2. Press and hold the
    Volume down
     and
    Power
     buttons on the right edge of the device until the TCL logo appears then release only the power button.
  3. Continue to hold Volume down, until the Android Recovery screen appears.
  4. From the Android system recovery screen, highlight and select
    Wipe data/factory reset
    , to continue with the reset.
    Utilize the Volume buttons to cycle through the available options and the Power button to select.
  5. Highlight and select
    Factory data reset
     a second time to confirm.
  6. Once the reset is complete and the confirmation screen appears, select
    Reboot system now
     to restart your device.
    Allow several minutes for the reboot process to complete.
    If applicable, set up your device.