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Session Status

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Troubleshooting

Device camera issues

Did your phone camera stop working? Can't take pictures or record videos? In this article, we'll help you troubleshoot the issue and get your phone camera working again.

If these answers don't solve your issue, visit our Troubleshooter. You can expect to fix most issues in under 5 minutes. If you need more help we'll connect you to a Customer Service Representative.

Troubleshoot your device.
Use our Troubleshooting Assistant to fix your device issues.
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