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  Manage Repair Requests & Service Appointments
  Enter your Verizon Account information below to:
  • View status of an existing trouble ticket or service appointment
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  • Check shipping status for replacement devices (Remote Control, Set-Top Box, Broadband Home Router)
Haven’t used the Verizon Troubleshooter yet? Here is how we can help.
Verizon Troubleshooter | Request Repair Status
  Phone Support
  No Dial Tone
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FiOS TV Support
Quick Fix for Set Top Boxes
Set Top Box or DVR Not Working
No TV Picture or Channels
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