04.28.2020|Inside Verizon

A model we all can follow.

By: Jessica Bonardi

Nicole DiPaula enjoys giving back and hopes her kids will do the same.

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Nicole DiPaula, a Director of Indirect Distribution in Walnut Creek, CA, is always looking for ways to help. Last fall, before her community was impacted by the coronavirus pandemic, Nicole was looking for ways she could volunteer from home.

“I started to look for digital opportunities,” recalled Nicole. “One of the first that I saw was a crisis text line.”

She immediately saw the benefits. “On that line, you’re supporting people through all types of crises. Many of those people just need to talk to somebody. They need support and some resources.”

More recently, Nicole heard from a friend who runs a lab in one of the local hospitals. “She sent out a neighborhood text blasts saying ‘Hey guys, I need some help. There’s not enough personal protective equipment (PPE) available. My co-workers are being asked to provide their own masks.’”

Nicole volunteered. “They needed about 20 masks. I said I would be delighted to provide them.”

She used material she had around the house, which included new fabric that she had purchased to make her girls dresses.

“Now there are folks at a local hospital sporting some cute ten-year-old girl-themed masks,” joked Nicole. “But they were quite appreciative.”

These are just two examples of the many ways Nicole gives back. She is also motivated by the fact that she knows young eyes are watching.

“What I’m hoping is that by modeling that behavior, my kids will grow up to be great supporters of their community,” said Nicole. “If you want your kids to read, you read in front of your kids. If you want to raise global citizens, then you act as a great global citizen in front of your kids. That’s the lesson I’m trying to instill.”

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