05.04.2020|Inside Verizon

A special connection.

By: Dave Boerger

A V Teamer gets hotspots to Nordonia Hills (OH) City schoolchildren.

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All kids need social interaction, but some more than others.

“When we found out that students would be transitioning to online learning, one of the populations of students we worried about most were those with special needs and no internet access,” recalled Matt Gaugler, Business Director for Nordonia Hills City Schools, located in suburban Cleveland. “They need that social interaction. They need to be connected.”

For help in brainstorming possible solutions, Matt reached out to Rich Aramouni, a Verizon Business Account Manager.

“I wanted to provide a solution right away for these special kids,” said Rich. “So I reached out to one of our partners, Intwine Connect.” The local Cleveland company had an inventory of Wi-Fi hotspots.

“Within three business days of our initial conversation with our Verizon rep, we had hotspots in our hands to give our families who were in the most need,” said Matt.

“They were really excited about the solution and now I’ve created a relationship with Matt,” said Rich. “He’s sharing my solution with neighboring districts on social media. They’re reaching out to my colleagues.”

“It’s been very beneficial for us and most importantly for these families,” said Matt.

About the author(s):

Dave Boerger is a part of the Verizon Corporate Communications team and a regular contributor to Up To Speed. He's a recovering marketer and sitcom writer.

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