Employee Biometric Notice

The Colorado Privacy Act applies to Biometric Identifiers and Biometric Data and the Illinois Biometric Information Privacy Act applies to Biometric Identifiers and Biometric Information.

In Colorado, “Biometric Identifiers” means data generated by the technological processing, measurement, or analysis of biological, physical, or behavioral characteristics, which can be processed for the purpose of uniquely identifying someone, and includes fingerprints; voiceprints; scans or records of an eye retina or iris; facial maps, facial geometry, or facial templates; or other unique biological, physical or behavioral patterns or characteristics. “Biometric Data” means one or more Biometric Identifiers that are used or intended to be used, for identification purposes. 

In Illinois, “Biometric Identifiers” means a retina or iris scan, fingerprint, voiceprint, or scan of hand or face geometries collected from Illinois residents. Biometric Identifiers do not include writing samples, written signatures, photographs, demographic data, tattoo descriptions or physical descriptions such as height or weight. “Biometric Information” means information collected from Illinois residents that is based on an individual’s biometric identifier used to identify an individual.

We may collect and use certain Biometric Data or Biometric Information (“Biometric Information”)  to verify or authenticate your identity; to protect against fraud; and for safety and other security purposes. We collect Biometric Information when you consent to facial authentication or fingerprint scanning to access Verizon devices, systems or corporate offices. When you permit us to scan your face geometry or your fingerprint,  we turn it into a stored numerical representation (the “template”). Each time you scan your face geometry or fingerprint, we compare your face or fingerprint to the stored template associated with you. If they match, we are able to authenticate you so that you can access the device or system, or enter a Verizon corporate office without your ID badge.  We collect Biometric Information if you participate in the following programs or if your job requires access to certain customer systems.

• Facial recognition building access: We, or our service provider, collects a template of your facial geometry when you voluntarily agree to Verizon’s facial recognition building access program. This program is offered in select corporate offices and allows employees to enter the building without producing an ID badge. 
• Windows Hello device access: If you opt-in to Windows Hello on your Verizon issued PC, your facial geometry or fingerprint template will be stored locally on your device. This will allow you to access your device without a password and provides enhanced device security. Verizon will not collect this information from your device.

We may disclose Biometric Information to service providers who work on our behalf. These service providers may use the Biometric Information disclosed to them only for purposes related to providing service to Verizon, and are required to delete the information when it is no longer needed to provide the service. We may also disclose Biometric Information to comply with law, when needed by outside auditors and regulators, or with your consent.

We retain Biometric Information as follows (unless we are legally required to retain it longer):

• We retain scans of your face geometry or fingerprint briefly. We permanently delete the first scan after we use it to generate the stored template. Each time you authenticate, we retain your face geometry or voiceprint scan long enough to compare it to the template, then we permanently delete the scan. 
• We retain the stored template until the purpose for collecting it is satisfied. For instance, we retain stored templates of face scans or fingerprints as long as you are a Verizon employee, or until you tell us that you do not want to participate in the facial recognition building access program. Your device will store the template until you turn off Windows Hello, or when you factory reset your device.
• We may also retain Biometric Information as otherwise required to comply with applicable law.
• We use technical, administrative and physical safeguards to help protect against unauthorized access to, use or disclosure of information we collect or store. In addition, we train our employees on the importance of privacy and security, as well as the proper ways to access, use and disclose customer information. Our practices and policies prohibit employees with whom we disclose this information from using sensitive information unless they are authorized to do so and have a business need. We use our security and incident response plans to handle incidents involving data we process.

We may make changes to this privacy notice, so please check back periodically. You will be able to see that we made changes by checking the date that this notice was last updated below. If we decide to use or disclose information that identifies you personally in a way that is materially different from what we stated in our privacy notice at the time we collected that information from you, we will give you a choice about the new use or disclosure by appropriate means, which may include an opportunity to opt-out.

If you have any questions or concerns about this notice or the practices described herein, you may contact us by submitting a privacy inquiry form. Alternatively, you can mail communications to:

Verizon Privacy Office

1300 I Street, NW, Suite 500 East

Washington, DC 20005

Last Updated: June 2025