Training: Verizon trains employees and contractors who have a business reason to interact with ALPR data about the sensitivity of ALPR data. Verizon uses fictitious data for purposes of this training.
Access: Verizon does not access ALPR data stored on the cloud unless requested by our customers. When such a request is made, Verizon permits only those employees and contractors who are assigned to support our ALPR technology to collect ALPR data or to use or access the ALPR technology. The only individuals who will have access to query the ALPR data in the ALPR system are Product Support Lead Engineer and Cloud Operations Support Lead Engineer.
Monitoring and compliance: Verizon monitors the ALPR technology according to access control methods and procedures. We maintain logs that track each access to ALPR data, the date and time, license plate number or other data elements used to query the ALPR, the username of the person who accessed the information including the customer entity with which the person is affiliated, and the purpose for accessing the information.
Ownership of the ALPR system: Verizon’s Smart Community Vice President is responsible for the hosting, deployment and on-going operation of the hosted ALPR technology.
Accuracy of ALPR data: We collect ALPR data in an automated manner and therefore cannot guarantee the accuracy of the data. We recommend that our customers that use ALPR data confirm the accuracy of the data before each use.
Data Retention: Verizon’s ALPR technology complies with applicable state laws and customer retention policies. If our customers store ALPR data in the cloud, they have thirty (30) days after our contract terminates or expires to export their ALPR data.