Privacy Inquiries | Verizon Privacy Policy

You can find out more about our privacy practices by visiting our Privacy Center where you can learn about the information that Verizon collects, how that information is used and shared, and the privacy choices you have. Verizon employees and shareowners should refer to the privacy policies specific to them.

If you are a customer, web visitor, or consumer, to request a download of personal information or request that Verizon delete or correct personal information by visiting the Verizon Privacy Dashboard. Verizon Business customers can make those requests via the Verizon Business Privacy Dashboard. If you are looking to submit a request outside of the U.S. visit the International Privacy Centre.

If you have a concern about security, you can use our page for reporting security vulnerabilities.

All other inquiries should use the Privacy Inquiry Form below, including:

Verizon employees and shareowners that would like to request to download, delete or correct personal information;
Verizon Business customers that do not have an online account that would like to request to download or delete personal information; and
Anyone that would like to submit questions about Verizon’s privacy policies or practices.

*Indicates Required Field. Please include the contact information associated with the Verizon account that is the subject of your inquiry below, if applicable.

First name*

Last name*

Email address*

Re-enter email address*

We will use your email to contact you if needed.

Phone number*

Mobile phone number

Home phone number

N/A

Home state*

Relationship to Verizon*

I am a consumer/individual mobile or home internet customer.

I represent a Verizon business customer.

I am a Verizon customer that uses or used a different product or service.

I represent a Verizon supplier.

I am a Verizon shareowner.

I am a member of the Verizon workforce or a job applicant.

I am an authorized agent.

Other

I am a current Verizon consumer.

I am a former Verizon consumer.

I am a current Verizon business customer.

I am a former Verizon business customer.

I am a current Public Sector customer.

I am a former Public Sector customer.

Please select which of the services below is the subject of your privacy request, and then briefly describe the nature of your request below.

Telemarketing

Enter phone number

Address*

Postal mail

Enter mailing address

Door-to-door marketing

Enter email address

Enter up to 5 email addresses, each separated by commas.

I am a customer of Digital Secure who does not have a Verizon Wireless account.

Prior to 2023, I signed up for Hum service without a Verizon Wireless account and I would like to correct or delete personal information.

I am a former Family Money customer.

I am a Verizon Research panelist.

I am a customer of Connected Car WiFi powered by Verizon.

I am an Incubed IT customer or work for an Incubed IT customer.

I am a Senion Install user, or an individual whose employer uses Senion service.

I am a Small Business Digital Ready user.

Download

Deletion

Correction

Residents of certain states have the right to submit an appeal for a previously denied request. If you live in one of these states and would like to submit an appeal, continue below. To learn more, see our Privacy Policy.

Please identify the Verizon service related to your appeal and your mobile number or account number associated with that service. Also, if you are appealing a specific privacy request you made, please include the date you made the request. The information you provide will only be used to process your appeal. We will investigate your appeal and respond with our decision using the contact information you provided.

Please provide the information below to allow us to respond to your concerns.

Select the type of privacy request you are appealing*

Why are you requesting an appeal?*

Please confirm the email address associated with your account or used to submit the original request*

Mobile number or account number for which you are requesting this review*

Date privacy request originally submitted*

If your appeal does not relate to a specific privacy request use today's date

select

Verizon Privacy Dashboard

Privacy Toll-Free Number (1-800-333-3972)

Mobile App

Privacy Inquiry Form

Other

As the authorized agent, please provide us with the mobile telephone number or account number of the customer you represent so we can identify them. Once we receive your request, we may ask you to provide us with a written authorization of the customer for you to act as their authorized agent.

We will review this information and authorization, and if we need any further information we will reach out to you.

First name*

Last name*

What service is your privacy request about?*

Reason for appeal*

Provide a detailed summary of your privacy inquiry*

Do not provide any sensitive information such as Social Security or credit card numbers.

Enter Captcha