Privacy Inquiries

For information about our privacy practices, please visit our Privacy Center where you can learn more about the information that Verizon collects, how that information is used and shared, and the privacy choices you have.


To request a download of personal information or request that Verizon delete information, please visit the Verizon Privacy Dashboard.


For all other inquiries, please use the form below.

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We will use your email to contact you if needed
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Virginia residents have the right to appeal our process for responding to your privacy request, or a specific response to a privacy request you have exercised.

Please identify the Verizon service related to your appeal and your mobile number or account number associated with that service. Also, if you are appealing a specific privacy request you made, please include the date you made the request you wish to appeal. The information you provide will only be used to process your appeal. We will investigate your appeal and respond with our decision using the contact information you provided.

As the authorized agent, please provide us with the mobile telephone number or account number of the individual you represent so we can identify them. Once we receive your request, we may ask you to provide us with a written authorization of the customer for you to act as their authorized agent.

We will review this information and authorization, and if we need any further information we will reach out to you.

If your appeal does not relate to a specific privacy request use today's date

Do not provide any sensitive information such as Social Security or credit card numbers