Collect Calling Scam

You receive a call from an operator asking you to accept an urgent collect call. While most customers won't accept a call if they don't recognize the name, some do because they worry it might be from a friend or relative who is in trouble. Once you agree to accept the call, you will be billed for the charges.

How to protect yourself from a collect calling scam:
  • Never accept a collect call from someone you don't know.
  • If you are unsure, request that the operator ask the caller a few questions to determine the identity of the caller. Most of the time, these additional questions will cause the person making the call to hang up.
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Home Internet Security Products

Internet Security (Antivirus Software)

Verizon’s Internet Security offers one comprehensive security solution which helps protect all covered devices (including smartphones and tablets) from online threats like viruses, spyware and malware.

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Digital Security Pro

The Digital Security Pro suite of products combines traditional device-based security, identity theft protection and advanced parental controls to ensure your connected experience is as safe as possible.

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Lifelock Select

LifeLock® Select monitors the use of your personal information and sends you alerts through its patented alert† system so you can rest easy knowing your identity has protection.

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Device Protection

Get peace of mind with our Device Protection, knowing your TVs, laptops, PCs and tablets are covered for repairs and replacement should something happen to them.

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TechSure (Internet Support)

Safeguard your identity and your connected devices. TechSure offers 24/7 technical support, identity, device and privacy protection.
 

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Wireless Security & Protection Products 

Wireless Security & Privacy

Security & Privacy is a security app for your mobile device that helps protect it from malicious apps, spyware and other potential threats to your privacy. It's powered by McAfee. There are two versions of this app:

  • Security & Privacy Single Device - Covers only your individual Verizon mobile device. The app is already installed on Android™ Verizon devices, and it’s included with your Verizon Wireless service for no additional charge.
  • Security & Privacy Multi-Device - Extends this security service to other eligible devices in your household and on your Verizon Wireless account, including computers and mobile devices on other carriers. It’s available for a monthly fee.

Verizon Wireless Security and Privacy App 

Total Mobile Protection

Verizon offers comprehensive coverage for loss, theft, or damage to your device and unlimited access to Tech Coach experts to solve virtually any issue with your device.
 

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