Helping our customers block robocalls.
Did you receive a Robocall today?
You are not alone.
Robocalls have accelerated at a frenetic pace. YouMail, a third-party robocall blocking software company, estimates that more than 47.8 billion robocalls were made in 2018, a 57% increase over the previous year with 3.36 billion calls placed.1
We know robocallers are aggravating and sometimes downright scary to our customers and employees. That's why we're working hard to implement innovative ways, like the STIR/SHAKEN standard, to stop these bad actors, and we're glad the FCC is also focused on taking aggressive action and exploring new tools to protect consumers.
While there may not be a silver bullet that entirely ends these activities, we're fully committed to fighting the scourge of robocalls.
Robocall blocking tools
- For mobile phones
With Call Filter, you can screen incoming calls, auto-block spam, and report any unwanted numbers. Or, upgrade to Call Filter Plus with Caller ID for added security. Put a name to the unknown numbers, make your own personal block list, and even assess the risk level of incoming calls.
- For home phones
To help wireline voice customers identify unwanted robocalls, we've added Spam Alerts to your home phone's Caller ID. Your Caller ID will show "SPAM?" before any caller's name that has been identified as a possible unsolicited call. You can also register your Fios Digital Voice line with Nomorobo, a free third-party service that identifies known robocallers and telemarketers and stops your phone from ringing.