Convenience

Keep your number*

No need to change your number if you’re new to Verizon or moving. We’ll transfer it for you.

Call Waiting with Caller ID

See the name and number for incoming calls—even if you’re on the line with someone else.

Call Forwarding - Always

Redirect all incoming calls to the number of your choice.

Call Forwarding - Busy or No Answer

Automatically forward your calls when your line is busy or you can’t answer the phone.

Online Account Manager

Our easy-to-use online interface lets you access call logs, hear messages and manage many other features from any Internet connection.

Smartphone Integration

Manage your home phone service through your smartphone. View call logs, listen to voicemail, manage the many call features and even return missed calls.

Voice Backup Power Reserve

An optional backup power device that is plugged into your Fios equipment. This device requires 12 fully charged D-Cell customer-provided batteries that will provide up to 20 hours of basic Voice service. This will not power Internet or TV services. Availability is dependent upon the customer equipment setup and there may be an additional charge.

Administrator Function (multi-lines)

Our online Account Manager makes it easy for you to turn features on and off and to create separate voicemail accounts for all the lines in your home.

Backup Battery

Up to 8 hours of battery backup available if a fully charged 12 Volt battery is installed by the customer. Availability is dependent upon customer equipment configuration and may be additional charge.

Backup Number

Automatically forward calls to any number you choose, in case of a power outage.

Enhanced Directory Assistance*

Our easy-to-use directory service allows reverse lookup and searches by business name or category.

Locate Me

Never be out of touch, even when you’re away from home. Enter 3 phone numbers and incoming calls will ring through to each number, one by one.

Call Return

With the press of a few keys, automatically dial the most recent incoming number.

"In-Network" Calling

Talk to any other Fios Digital Voice or Verizon voice customers for free.

Operator Assistance*

Just dial zero for operator assistance. Simple as that.

Pick your own Area Code*

Pick your own area code and even your own exchange (if available).

Speed Dial 100

Simply press "#" and a 2-digit code to dial up to 100 frequently called numbers.

Three-Way Calling

Easily include a third party in your calls.

Voicemail Notification

Be notified via text or email when you get new voicemail. Even get the message itself attached to the email as an audio file.

Privacy

Caller ID

See names and numbers for most incoming calls. With Fios Digital Voice, Caller ID information is also saved to your call logs.

Verified Caller ID

A “[V]” may appear at the beginning of some incoming calls on your caller ID, voicemail logs or TV screen. This will indicate that the call is coming from a phone number where Verizon is able to verify the calling number.

Spam Alerts

Suspected Spam callers will be marked as “SPAM? John Doe” on the Caller ID screen before the caller’s name, alerting you to a suspected malicious call.

Spam blocking

Block annoying robocalls, telemarketers and phone scammers from calling your phone using Nomorobo through our quick and easy activation.

Outgoing Caller ID Block

Get privacy whenever you want it. Prevent Caller ID from appearing on your outgoing calls.

Anonymous Call Rejection

No more anonymous calls. Easily reject callers who block their numbers.

Incoming Call Block

Stop up to 100 unwanted numbers from ringing through to your phone.

International Call Block

Block international calling from any line.

Directory Listing*

Publish your main and virtual numbers, or help protect your privacy with unlisted numbers.

Do Not Disturb

No more unwanted interruptions. Send incoming calls directly to voicemail or to a pre-recorded message. Allow up to 10 numbers to automatically ring through.

Control

Call Log

See the names and numbers for missed, incoming and outgoing calls. Available on your phone (Caller-ID-capable), computer, TV and smartphone.

Enhanced Call Forwarding

Forward all calls or calls from specific phone numbers to any number you wish.

Call Waiting or Cancel Call Waiting

Answer one call while you’re on another. You can easily turn this feature off for important calls when you don’t want interruptions.

Simultaneous Ring

Any incoming call you receive will automatically ring up to 3 unique phone numbers of your choice at the same time. The first phone to answer connects the call.

10-digit Dialing

No "1" required. Just dial the area code and number.

Place a Call

Dial a call with just a click from your online Account Manager.

Scheduled Call Back

Set specific days and times for call backs.

TV Integration

With a click of your Fios TV remote, you can now use your TV to view call logs;, listen to voicemails and control simultaneous ring.

Vanity Telephone Numbers*

Search for a number that has your favorite digits or spells something out. Then call your local Verizon business office to see if it’s available.

Virtual Telephone Numbers with Distinctive Rings*

Give out virtual numbers to different people—then assign distinctive ringtones (short, long, etc.) to each one so you’ll know who’s calling.