As technology changes, we upgrade our routers. Some customers use routers that we no longer support. If you are currently using one of our legacy routers, see information below to learn how to setup and install or resolve issues.
To identify what version of the router you own,
turn your router over and look for the label that
includes the serial number and MAC address.
Directly under the word "Linksys at the top of
the label is the Model No. field. It should say
"BEFW11S4 ver. X" where "X" is the version
number of your router.
The devices listed here are older-generation, "retired" equipment. If you experience problems we'll do our best to troubleshoot but if it fails or can no longer support your services, you may need to replace it by renting or purchasing a newer model from Verizon, or using your own Verizon-branded compatible model (if applicable).
Verizon MI424WR rev G Router
Verizon MI424WR Router
Verizon 9100EM Router
Verizon 9100VM Router
D-Link DI-604 Router
D-Link DI-624 Router
Actiontec MI424WR Router
Actiontec RI408 Router
Retired equipment does not need to be returned to Verizon. Go Green! Recycle retired equipment. Visit recyclenation.com for electronic equipment recycle centers in your area.
Ready for an upgrade?
We want you to have the best experience possible. If you have an older model router, it may be time for an upgrade. Newer model routers will provide a stronger wireless signal, faster in-home Wi-Fi, and rock solid WPA2 security. Some models include advanced features like Parental Controls, Guest Wi-Fi and remote management with the MyFios app.