Support Billing & Account Web Push Notifications FAQs

Web Push Notifications

What are Web Push Notifications, why am I receiving them, and how do I opt out?

With web push notifications, Verizon can keep in touch with consumers who are interested in staying informed about the latest Verizon Fios deals and offers through notifications served in their browser. Consumers may opt in to receive these messages when they visit Verizon’s website.

Consumers who no longer wish to receive notifications can opt out at any time by going through their browser settings and following the prompts.

Please select your browser below for more details on the opt-out process.

  • Chrome (PC)

  • FireFox (PC)

  • Safari (Mac)

Chrome

  • Unsubscribe when receiving a notification

    1. Click the gear icon in the notification, which opens the browser notification preferences
      Chrome Screen

    2. Find the site the notification was from in the list and click the 3 dots icon
      Chrome Screen

    3. Click Remove
      Chrome Screen

    Done! You are unsubscribed from notifications in Chrome (PC)

  • Unsubscribe from a site you are on in Chrome (PC)

    1. Click the info button to the left of the site's URL
      Chrome Screen

    2. Click Allow next to Notifications
      Chrome Screen

    3. Click Always block on this site
      Chrome Screen

    Done! You are unsubscribed from notifications in Chrome (PC)

  • Unsubscribe from browser preferences

    1. Go to the browser notification preferences by entering in the URL chrome://settings/content/notifications

    2. Find the site the notification was from in the list and click the three (3) dots icon
      Chrome Screen

    3. Click Remove
      Chrome Screen

    Done! You are unsubscribed from notifications in Chrome (PC)

Firefox

  • Unsubscribe when receiving a notification in Firefox (PC)

    1. Click the gear icon in the notification
      Firefox Screen

    2. Click Disable notifications from verizon.com
      Firefox Screen

    Done! You are unsubscribed from notifications in Firefox (PC)

  • Unsubscribe from a site you are on in Firefox (PC)

    1. Click the info button to the left of the site's URL.
      Firefox Screen
    2. Click the 'X' next to Receive Notifications under Permissions
      Firefox Screen

    Done! You are unsubscribed from notifications in Firefox (PC)

  • Unsubscribe from browser preferences in Firefox (PC)

    1. Go to the browser privacy preferences by entering in the URL about:preferences#privacy

    2. Scroll down to Permissions and click Settings... next to Notifications
      Firefox Screen

    3. Find the site you want to unsubscribe from and click Allow
      Firefox Screen

    4. Change Allow to Block, and then click Save Changes
      Firefox Screen

    Done! You are unsubscribed from notifications in Firefox (PC)

Safari

Safari doesn't provide an option to unsubscribe from the notification itself, so notifications must be disabled from browser preferences.

  1. Open Safari Preferences and go to Websites -> Notifications
    Safari Screen
  2. Find http://www.verizon.com in the list of websites, and change Allow to Deny
    Safari Screen
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