This means your building will soon receive enhanced Fios technology. When the technology upgrade is complete, we will need to add equipment to your individual unit and may need to exchange your personal router at no cost to you. We will notify you when it is time to schedule an appointment to complete the service upgrade. Please review the FAQs below to learn about what this means to you. Thank you for your patience as we continue to work towards bringing you the latest in technology, and the best possible customer experience.