Verizon Support
Verizon SignIn Alerts

High Speed Internet

Actiontec GT784WNV: Locate your network's WPA2 or WPA encryption key

Your network's current WPA2 or WPA encryption key is stored in your Actiontec GT784WNV. As long as you know your gateway's user name and password, you can access the security settings where the WPA2 or WPA encryption key is stored.

Note: The your Actiontec GT784WNV security screens and prompts may vary slightly from the directions below, depending on when you purchased your gateway and the version of the firmware loaded on it.

actiontec image

Actiontec GT784WNV
Troubleshooting | Restore Factory Settings
Port Forwarding | Change gateway password
Create Wireless Network

Quick Help:
  • Use IHA ImageIn-Home Agent to find your network’s SSID You can access In-Home Agent on a computer that is already connected to Verizon Online. Within In-Home Agent, select Internet, Networking & Wireless Setup and then Retrieve SSID and WEP/WPA key.
  • If you haven't changed your WPA2 or WPA encryption key, the default WPA2 or WP key is provided on a sticker on the bottom of your gateway.

To display your network's WPA2 or WPA encryption key:
  1. Open a Web browser like Internet Explorer.
  2. Enter in the Address field of the browser.
  3. Enter your current user name and password and click OK. If you didn't change the user name and password during installation, enter admin in the User Name field and password in the Password field. Note: If you can't remember your user name or password, you will need to reset your ActionTec GT784WNV to the default settings and reconfigure your home network.
  4. From the top navigation, click the Wireless Setup. The Basic Settings page opens.
  5. From the left navigation, click Wireless Security.
  6. Under Select Security Type, select WPA-WPA2-Personal from the drop-down.
  7. Under Security Encryption Type, select Both from the drop-down.
  8. Enter your security key/passphrase:
    • To use the default key: Select the Use Default Security Key/Passphrase field radio button.
    • To use a custom key: Select the Use Custom Key / Passphrase radio button and enter your custom security key.
  9. Click Apply to save your changes.
Privacy SettingsAccept CookiesAccept Cookies
Verizon SignIn Page

Sign in


for personalized, convenient support

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house


My Verizon

  • Add or Change Plan
  • Suspend My Service
  • Apps


Watch Fios