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Verizon recommends using the strongest network security available (Wi-Fi Protected Access II, or WPA2) to protect your home wireless network and secure your information against unauthorized access. However, your current router does not support WPA2. Verizon has created a promotional offer to allow you to upgrade to a router capable of supporting WPA2. To receive this WPA2 capable router upgrade, please click the button below to complete the ordering process.


How can I change my Verizon One wireless network to WPA encryption?

  1. Press the Menu button below the LCD screen.

  2. Touch the Settings icon. You may have to scroll down using the right scroll bar to display the Settings icon. [Show Me]

  3. Touch Home Networking. [Show Me]

  4. Touch Configure under Wireless Settings.

    Figure depicting Configure button


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