Verizon Support

In-Home Agent Close

Try the In-Home Agent

Have it? Use it!

Need it? Get it!

Fast, easy 24/7 solutions- right on your desktop.

Customers With Disabilities
  • RESIDENTIAL
  • BUSINESS

    Verizon Business Sites

  • WIRELESS
  • Services  

    Order Services

    See All Plans & Bundles

    Special Deals

    Moving Made Easy

     

    Current Customers

    Add or Change Services

    Renew or Change Bundle




    Find out which Verizon services are available at your address.

  • My Verizon  

    Email & Calls

    Check Email

    Verizon Visual 411

     

     

    Bill & Payment

    View Bill

    Pay Bill

    Pay Final Bill

    Manage Auto Pay

    Manage Paper Free Billing

    My Services

    Add or Change Services

    Renew or Change Bundle

    Review Account

    Manage My Internet

    Manage My Voice

     

  • Support  

    Community help

     

     

     

     

  • Watch FiOS  

    Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!

    Watch Free TV & Movies

     

     

    Rent or Buy

    Set your TV Viewing Experience

  • Trending  

    Check out this personalized, real-time feed featuring the latest content and entertainment from around the Web including new headlines, sports, entertainment and more.

     

     

     

     

     

    See what's Trending!

Home

High Speed Internet

What factors should I consider when planning my wireless home network? Before installing your wireless home network, you should consider:

  • Using the same operating system on all the computers connected to your home network. Using Windows 7 on all the computers makes the installation process significantly easier because it was designed with features and setup wizards specifically for home networking. You can use earlier versions of Windows, but the installation is generally easier and faster in Windows 7.


  • Placing your wireless router or gateway at least 10 feet from cordless phones or microwaves to avoid potential interference.


  • Positioning your wireless router or gateway away from heat sources, moisture, excessive dust, or extreme cold.


  • Locating the wireless router or gateway as high and to the center of the house as possible, especially if you have a large home or thick/dense walls. The wireless router is generally able to go through two or three walls before it loses connectivity.


  • Positioning the devices connected to your network so the signals will go straight through a wall rather than at an angle. If the signal hits a wall at an angle, the signal appears much larger and decreases its strength.


  • Keeping the number of walls and ceilings between your router and the other devices on your network to a minimum.


  • Placing the wireless router or gateway near a window if you want to access the network outside of your home.


  • Keeping the wireless router or gateway away from any large metal objects, because they may adversely impact signal quality and speed.


 
 
Privacy SettingsAccept CookiesAccept Cookies
Verizon SignIn Alerts

Sign in

 

for personalized, convenient support

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house

 

My Verizon

Support Tools

Watch FiOS

Trending

  • Visual 411