Accessible features
Devices have helpful features and offer a wide range of innovative solutions that increase accessibility to assist our users with mobility or movement-related challenges.
Apple iOS mobile device accessibility features
Below are helpful links for customers with mobility-related challenges on the Apple iOS Accessibility Support Website:
Accessibility Shortcut - Turn accessibility features on or off with Siri, triple-clicking the side or home button, or using the Control Center.
AssistiveTouch - Use with or without a compatible adaptive accessory (such as a joystick) to perform actions that are difficult for you and to control your iPhone.
Dictation - Use to dictate text anywhere instead of or in addition to typing it.
Facetime - Video chat and stay connected with friends and family, whether they’re using an iPhone, iPad, iPod touch, or a Mac.
Guided Access - Stay focused on a task by temporarily restricting your iPhone to a single app and allowing you to control which app features are available.
LED Flash Alerts - Set the LED light (next to the camera lens on the back of the iPhone) to flash to announce incoming calls and other alerts.
Siri - Use this iOS personal assistant to open apps and turn many settings on or off.
Switch Control - Use the screen, camera, microphone, or the back of the iPhone to select, tap, drag, type, select an item or location on the screen, or choose an action.
Touch Accommodations - Adjust how the touchscreen responds to a tap, swipe, touch-and-hold gestures, or recognize faster or slower touches and ignore multiple touches.
Voice Control - Use your voice to direct the phone to perform gestures, interact with screen elements, dictate and edit text, and more.
Zoom - Magnify the entire screen (Full-Screen Zoom) or magnify only part of the screen with a resizable lens no matter what you’re doing.
Android mobile device accessibility features
Below are helpful links for customers with mobility-related challenges on the Android Accessibility Support Website:
Accessibility Shortcut - Turn on accessibility apps or switch between apps by using shortcuts that you set to use.
Android Accessibility Suite - Customize your device with common accessibility settings and apps.
Action Blocks - Simplify your home screen by adding common actions with a name or an image.
Bixby (Samsung) - Configure your device to perform certain actions and work with your favorite apps and services to help you get more things done.
Magnification - Zoom in to see your texts and emails better.
Quick Settings - Add favorite accessibility features to a swipe-down menu for easier access.
Select to Speak - Select items on your screen and hear them read or described aloud.
Switch Access - Interact with the device using the screen, camera, microphone, or the back of the device instead of the touchscreen. Helpful if you have difficulty interacting directly with your device.
TalkBack - Allows users to interact with devices. It uses spoken word, vibration, and other audible feedback to inform what is on the screen and what can be done with it.
Text-to-speech - Convert text input and play audio aloud.
Touch & hold delay - Adjusts the amount of time before your tap on the screen triggers an action.
Time to take action - Choose how long to show temporarily visible messages that require you to take action.
Voice Access - Control your device with spoken commands. Use your voice to open apps, navigate, and edit text hands-free.
Big Button Remote
Fios TV remote controls with larger buttons are available for partially sighted customers. If you have a disability that would allow you to benefit from one of these larger button remotes, we would be happy to provide you with one at no charge.
Go to verizon.com/AccessibleMaterials to request this remote.
Fios TV Text to Speech
Verizon offers Fios TV guides and channel lineups in several formats to suit your needs.
Large print PDFs
Download large-print Fios TV quick start guide
Download large-print Fios TV channel lineup
Mailed copies
You can request that a printed copy of these materials be shipped to you in either large-print format or braille. Please note that fulfillment may take up to 10 business days.
Contact Information
Mobile
Verizon Wireless National Accessibility
Customer Service Center
1.888.262.1999
8:00 am to 7:00 pm EST, Monday through Saturday
8:00 am to 5:00 pm EST, Sunday
Home
Verizon Center for Customers with Disabilities:
Toll-free at 1.800.974.6006 Voice
or TTY 508.251.5301 Videophone
8:30 am to 5:00 pm EST, Monday through Friday