Interact with your mobile devices via other assistive technology apps and devices, a voice, facial expressions, gestures, or a simple tap.

Accessible features

Devices have helpful features and offer a wide range of innovative solutions that increase accessibility to assist our users with mobility or movement-related challenges. 

Apple iOS mobile device accessibility features

Below are helpful links for customers with mobility-related challenges on the Apple iOS Accessibility Support Website:

Accessibility Shortcut - Turn accessibility features on or off with Siri, triple-clicking the side or home button, or using the Control Center.

AssistiveTouch - Use with or without a compatible adaptive accessory (such as a joystick) to perform actions that are difficult for you and to control your iPhone.

Dictation - Use to dictate text anywhere instead of or in addition to typing it.

Facetime - Video chat and stay connected with friends and family, whether they’re using an iPhone, iPad, iPod touch, or a Mac.

Guided Access - Stay focused on a task by temporarily restricting your iPhone to a single app and allowing you to control which app features are available.

LED Flash Alerts -  Set the LED light (next to the camera lens on the back of the iPhone) to flash to announce incoming calls and other alerts.

Siri - Use this iOS personal assistant to open apps and turn many settings on or off. 

Switch Control - Use the screen, camera, microphone, or the back of the iPhone to select, tap, drag, type, select an item or location on the screen, or choose an action.

Touch Accommodations - Adjust how the touchscreen responds to a tap, swipe, touch-and-hold gestures, or recognize faster or slower touches and ignore multiple touches.

Voice Control - Use your voice to direct the phone to perform gestures, interact with screen elements, dictate and edit text, and more.

Zoom - Magnify the entire screen (Full-Screen Zoom) or magnify only part of the screen with a resizable lens no matter what you’re doing. 

Android mobile device accessibility features

Below are helpful links for customers with mobility-related challenges on the Android Accessibility Support Website:

Accessibility Shortcut - Turn on accessibility apps or switch between apps by using shortcuts that you set to use.

Android Accessibility Suite - Customize your device with common accessibility settings and apps.

Action Blocks - Simplify your home screen by adding common actions with a name or an image.

Bixby (Samsung) - Configure your device to perform certain actions and work with your favorite apps and services to help you get more things done.

Magnification  - Zoom in to see your texts and emails better.

Quick Settings - Add favorite accessibility features to a swipe-down menu for easier access.

Select to Speak -  Select items on your screen and hear them read or described aloud.

Switch Access - Interact with the device using the screen, camera, microphone, or the back of the device instead of the touchscreen. Helpful if you have difficulty interacting directly with your device.

TalkBack - Allows users to interact with devices. It uses spoken word, vibration, and other audible feedback to inform what is on the screen and what can be done with it.

Text-to-speech - Convert text input and play audio aloud.

Touch & hold delay - Adjusts the amount of time before your tap on the screen triggers an action.

Time to take action - Choose how long to show temporarily visible messages that require you to take action.

Voice Access - Control your device with spoken commands. Use your voice to open apps, navigate, and edit text hands-free.

Big Button Remote

Fios TV remote controls with larger buttons are available for partially sighted customers. If you have a disability that would allow you to benefit from one of these larger button remotes, we would be happy to provide you with one at no charge.

Go to to request this remote.

Photo of Big Button Remote

Fios TV Text to Speech

Verizon offers Fios TV guides and channel lineups in several formats to suit your needs.

Large print PDFs

Download large-print Fios TV quick start guide

Download large-print Fios TV channel lineup

Mailed copies

You can request that a printed copy of these materials be shipped to you in either large-print format or braille. Please note that fulfillment may take up to 10 business days.


Contact Information


Verizon Wireless National Accessibility
Customer Service Center
8:00 am to 7:00 pm EST, Monday through Saturday
8:00 am to 5:00 pm EST, Sunday


Verizon Center for Customers with Disabilities:
Toll-free at 1.800.974.6006 Voice
or TTY 508.251.5301 Videophone
8:30 am to 5:00 pm EST, Monday through Friday