10.29.2020|Inside Verizon

We've got you.

By: Diana Alvear

Even in a week with wildfires, ice storms and Zeta, the Verizon Response Team answers every call.

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From the wildfires of California and Colorado to the ice storm in Oklahoma and Texas to the landfall and subsequent damage by Hurricane Zeta across the Southeast, the past few days have been difficult for many across the United States.

Our Verizon Response Team and Network teams are on the ground in these locations, making sure residents, visitors and first responders stay connected. Troy Buckelew from our Network Assurance team gave us the latest updates on our preparation and response around these recent storms.

For our consumer and small business customers in parishes and counties impacted by the events above, Verizon is providing unlimited calling, texting and data. Follow the links above for exact dates and more information.

Due to the storm, Verizon retail stores may be closed or have reduced hours. You can find the latest hours and locations by visiting: https://www.verizon.com/stores/.

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About the author(s):

Diana Alvear is new to the V Team family. In her previous life, she was a network correspondent and local anchor. These days, she juggles crafting communications with chasing kids and pets.

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