On call 24/7.
When a crisis arises, Verizon is ready to respond for our customers, employees and beyond.
Our editorial transparency tool uses blockchain technology to permanently log all changes made to official releases after publication. However, this post is not an official release and therefore not tracked. Visit our learn more for more information.
On today’s episode of Up To Speed, host Raquel Wilson shared the many ways in which Verizon prepares to tackle the challenges related to Hurricane Season.
Although Hurricane season doesn’t start until next month, The National Oceanic and Atmospheric Administration (NOAA) is already tracking the first possible storm of the year. Last year, there were 21 named storms, seven hurricanes and four major hurricanes. We were there every step of the way making sure communities and first responders stayed connected when it mattered most.
2022 is predicted to be another busy storm season, so teams of Verizon engineers have been actively preparing by running emergency drills, testing fiber and cell site readiness, and ensuring recovery equipment is in place. We spoke with Verizon Public Sector Senior Vice President Maggie Hallbach, who elaborated on the many ways we prepare for crisis situations.
Our Verizon Frontline and the Verizon Frontline Response Team always stand ready to help.
Currently, in Arizona and New Mexico we are providing mission-critical communications capabilities to thousands of first responders who are leading local firefighting efforts. Verizon consumers (prepaid and postpaid) and small-business customers most affected by the wildfires in New Mexico started receiving unlimited calling, texting and data May 11, and will continue to receive it through May 17.
Raquel shared the following tips that V Teamers can use to prepare for a crisis:
- Keep your devices fully charged.
- Make sure you are set up to receive emergency alerts.
- Keep a list of emergency contacts.
- Backup your device using a service like Verizon Cloud.
V Team, we all know that disasters can strike unexpectedly. Which is why we encourage you to consider donating to the VtoV Employee Relief Fund. The fund is a charity that provides aid for Verizon employees displaced from their homes due to a natural or personal emergency - such as fire, flood, severe weather or domestic violence. We heard from Verizon Business Group Sales Client Partner, Rachel McCall, who shared the many ways in which the VtoV fund helped her family in the aftermath of Hurricane Ida.