JBL Quantum 810 Wireless Gaming Headset

Color

Black

Price

$199.99

$16.67/mo with 12 months financing exclusively with Verizon Visa® Card.

Quantity

This item is out of stock.

Free returns within 30 days.

Overview

Take your gaming experience to the next level with the Quantum 810 Wireless Gaming Headset. The durable, comfortable design features premium leather-wrapped memory foam earcups for long play sessions. With dual 2.4GHz wireless and Bluetooth® 5.2 connections, eliminating audio lags and dropouts. A built-in game audio chat dial allows you to manage volume levels for the game while still being able to hear your team. And, the directional, voice-focus microphone makes sure you are heard.

Dual surround sound.
Hi-res 50mm drivers allow you fully to immerse yourself in JBL QuantumSOUND. This, combined with JBL QuantumSURROUND and DTS Headphone:X version 2.0 technology makes you feel like you're in the middle of the action.

Active Noice Cancelling.
Active Noise Cancellation technology drowns out distractions so you can keep your head in the game.

Play and charge.
With up to 43 hours of battery life, your headset will last even through your longest play session.¹ And, you can play and charge at the same time, so no need to be AFK.

Compatible with multiple platforms.
The Quantum 810 is optimized for PC gaming, but it's compatible with multiple platforms including PlayStation, Nintendo Switch, Xbox, mobile, Mac and VR, powered by the JBL QuantumENGINE.

¹ Battery life and charge cycles vary with use, settings, and other factors; actual results will vary.

CA residents: see the

Reviews

4.0

44 reviews

100% of reviewers recommend this product.

They deliberately make their products worse

Stromann . 1 month ago

I believe JBL has actively chosen to make their newer Quantum 810s worse to make users opt for newer models. for the last 5 years I've owned multiple Quantum 810s, all have worked fine. this week my last one broke so I bought a new one. the range of the dongle has gotten so much worse, it's baffeling. I used to be able to walk around the entire house and not have any problems, clear audio no matter where I went. now I can't even get out of my own room without there being a bunch of noise. at first I thought it might be a faulty product so I returned it and bought a different one of the same model. nope, this one is just as terrible. showing to me this is an intentional choise. JBL you're a terrible company that screws over it's users by deliberately making your products worse over time.

jbl.com Originally posted on jbl.com

new jbl q 810

ffejjeff . 11 months ago

great sound, comfort, look and ease of use. love them so far.

jbl.com Originally posted on jbl.com

Specs

Features

Dual surround sound
Hi-Res 50mm drivers
Dual wireless connections
Active Noise Cancelling
Play and charge at the same time
Up to 43 hours of battery life¹
Game audio chat dial for Discord
Directional microphone
Durable, comfortable design
Optimized for PC, compatible with multiple platforms

Specs

Weight: 14.46 oz.
Driver size: 50mm Dynamic drivers
Microphone frequency response: 100Hz – 10kHz
Max input power: 30mW
Sensitivity: 95dB SPL@1kHz/1mW
Maximum SPL: 93dB
Microphone sensitivity: -38dBV@1kHz/Pa
Impedance: 32 ohm
2.4G Wireless transmitter power: <10dBm
2.4G Wireless modulation: π/4-DQPSK
2.4G Wireless carrier frequency: 2402MHz – 2480MHz
Bluetooth transmitted power: <10dBm
Bluetooth transmitted modulation: GFSK, π/4 DQPSK, 8DPSK
Bluetooth frequency: 2.402GHz – 2.480GHz
Bluetooth profile version: A2DP 1.3, HFP 1.8
Bluetooth version: V5.2
Battery type: Li-ion battery (3.7V/1300mAh)
Power supply: 5V 2A
Charging time: 3.5hrs
Music play time with RGB lighting off: 43hrs

SKU#

JBLQ810WLBLKAM

What's in the box

JBL Quantum 810 Wireless Gaming Headset
USB charging cable
3.5mm audio cable
USB wireless dongle
Windshield foam for microphone
QSG/Warranty Card/Safety Sheet

Reviews

JBL Quantum 810 Wireless Gaming Headset Reviews

4.0

44 reviews

100% of reviewers recommend this product.

Sort by

They deliberately make their products worse

Stromann . 1 month ago

jbl.com Originally posted on jbl.com

new jbl q 810

ffejjeff . 11 months ago

great sound, comfort, look and ease of use. love them so far.

jbl.com Originally posted on jbl.com

Personally I find it reliable

Mr Nobody . 1 year ago

So I've had this headset for 15 months and it's holding strong a full charge lasts it 3 days It's range is about 4 yards with interference and it's been darn near indestructible Only parts that have broken are one of the war mountings that I drilled back on and the mic but other than that it had endured being crushed slapped played with by a toddler and time

jbl.com Originally posted on jbl.com

Won't charge brand new

bob22221 . 1 year ago

1st time using and charged for about 5 min then it wouldn't charge anymore. Charging light would flash red for a sec then turn off. Tried multiple outlets and cables. Brand new and doesnt work

Customer Support - 1 year ago

We appreciate you taking the time to provide us with your feedback. We would like to work with you directly, we sent you an email with the information we need to proceed with the replacement. Please check your inbox.

jbl.com Originally posted on jbl.com

Great

Simply quiet . 1 year ago

Bought this set love how it won’t break above the speakers when It drops

jbl.com Originally posted on jbl.com

Static, squealing, high pitched alarm sound in ear

someone disappointed . 1 year ago

I was super excited to try these out. Man am I disappointed. The sound is great, fits my head well but within an hour of using them, I heard a pop then a weird static like the speakers are blown in the right side. Then the static turned into a high pitch squealing and then what sounded like an alarm, I had to restart my PC to stop the alarm sound but the static was still there. I updated my drivers, restarted pc, fully charged the headset and tried again. Now it randomly has static which sounds like the speaker is blown, but it's random and not all the time. When the headset is working,the sound is great.

Customer Support - 1 year ago

Thanks for reaching out. Please try to connect our JBL Quantum 810 Wireless to a mobile phone via Bluetooth. Try to pair it with other devices and different applications as well to test if it continues to be static. For us to try further troubleshooting if the issue continues to happen even with multiple devices, please contact our customer support so we can further assist you.

jbl.com Originally posted on jbl.com

4 stars for not having Media control buttons

WilliamK . 1 year ago

There is now play/stop/skip buttons. Maybe the reason for that is it is able to connect both on RF2.4GH and Bluetooth, so which one stream would you like to stop if listening to both? But since there is no buttons for that, and I use a lot, I will give 4 stars.

jbl.com Originally posted on jbl.com

Best quality.

BobYeeterson . 1 year ago

Finally, a headset that does not randomly crack for no reason. The quality is really good and the sound is perfect. However, when I have standby time on, the headset is supposed to turn of after a certain amount of time when no audio is playing. But it randomly turns off even when audio is playing, especially when the battery is around 50%. Its not a big deal, I just have it always on, then it does not do it, but I think its worth mentioning.

jbl.com Originally posted on jbl.com

Good all around

AnthonyW . 1 year ago

I initially purchased a pair of the 810s back in January for work. I was super happy with the product; sound quality is top notch. After about 4 months my mic started to crackle and eventually stopped working. I reached out to JBL about the issue, and they sent a new pair right away. Very pleased with the customer service and product.

jbl.com Originally posted on jbl.com

Good at first but gets worse over time

Josh2004 . 1 year ago

I’ve had this headset for a few months and they have crackling sounds and the mic doesn’t work now I don’t recommend for Xbox at all

Customer Support - 1 year ago

Please try to isolate the issue by using your JBL Quantum 810 on a different device, like a phone or tablet. If the issue persists, please reach out to our customer support on our JBL Support page.

jbl.com Originally posted on jbl.com

FAQs

JBL Quantum 810 Wireless Gaming Headset FAQs

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Patriot Consultants . Dec 15, 2023

Can this be used on a cell phone for calls? If s do I need an app?

Answer from Customer Support1 year

Yes, our JBL Quantum 810 can be used on any mobile phone using 3.5 mm aux or Bluetooth. The Bluetooth on this headphone can connect your mobile phone to the headset while playing games without worrying about missing important calls.

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Gtommm . Sep 16, 2023

Can mic be replaced

Answer from Customer Support1 year

Thanks for your question. The microphone of the JBL Quantum 810 Wireless isn't replaceable, as it is a built-in feature of the headphones. If you have any issues with its microphone, you may reach out to our Customer Support Team for more help via our official website or toll-free hotline.

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StoryoftheYear1990 . Sep 12, 2023

Is this headset adjustable on my head. Can I adjust it if need be?

Answer from Customer Support1 year

Yes, our JBL Quantum 810 has an adjustable headband to fit most head sizes comfortably. If you need more help, please contact our customer support for assistance.

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MaximusJMM . Jan 12, 2023

Is there a way to turn off RGB lighting in the Quantum 810 headset when using on wireless mode?

Answer from Customer Support2 years

You can turn off or turn on the RGB lighting in the JBL Quantum 810 by pressing and holding the mute button near the volume dial for more than 5 seconds.

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Suushii . Dec 22, 2022

How do I cut on ANC

Answer from Customer Support2 years

To turn on/off the active noise cancellation feature of our JBL Quantum 810, press the first button on top, located on the left side of the headphones. If the ANC feature is enabled, the LED indicator beside the ANC button will light up.

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jacksmack97 . Dec 8, 2022

Is the microphone on the headset detachable?

Answer from Customer Support2 years

Thanks for your inquiry. Our JBL Quantum 810's microphone is not detachable.

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jhows . Dec 7, 2022

Is there a way to disable the noise suppression on the microphone? When I use sidetone on quantumengine, I can hear much more, which I want for the rest of my device to hear as well.

Answer from Customer Support2 years

Our Quantum 810 noise suppression can be disabled through your PC or laptop's audio settings.

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Bear28607 . Nov 30, 2022

Looking for a wired usb noise canceling headphone to use on pc woking a home. Had the quantum 400 but could not hear myself speak thru the headsets. What will work?

Answer from Customer Support2 years

We recommend the JBL Quantum One as these headphone uses a wired connection via 3.5mm audio cable or Type-C to A cable. It also has Active noise cancelling built for PC use.

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Kelly J . Nov 23, 2022

I just received my unit yesterday and I was able to connect by bluetooth and it works, however, the volume dials (both) are not functioning. Also the quantum software 1.11.0.1511_x64 keeps saying the USB is disconnected when it's charging so can't use it.

Answer from Customer Support2 years

Thank you for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with your JBL Quantum 810 Wireless. If needed, we'd also like to get more information so we can check your options. Please contact our customer support via our official website or toll free number.

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Bob68 . Nov 21, 2022

Can this be used with Microsoft Teams?

Answer from Customer Support2 years

Yes. Our JBL Quantum 810 Wireless will work when used with third-party communications apps like Skype, Zoom, WhatsApp, and MS Teams. Please ensure to set your headphones as the "communication device" on the app.

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