28 reviews
75% of reviewers recommend this product.
george0082_3005 . 19 days ago
influenster.com Originally posted on influenster.com
myl30_4146 . 2 months ago
influenster.com Originally posted on influenster.com
SKU#
B09CK8PB8M
george0082_3005 . 19 days ago
influenster.com Originally posted on influenster.com
myl30_4146 . 2 months ago
influenster.com Originally posted on influenster.com
nadiaa285_5500 . 5 months ago
influenster.com Originally posted on influenster.com
bmcreativ_2676 . 8 months ago
influenster.com Originally posted on influenster.com
Tom67 . 1 year ago
ring.com Originally posted on ring.com
jeff_in_AZ . 1 year ago
ring.com Originally posted on ring.com
PatM . 1 year ago
ring.com Originally posted on ring.com
TDM56 . 1 year ago
ring.com Originally posted on ring.com
Outdoorsman . 1 year ago
ring.com Originally posted on ring.com
Robero . 1 year ago
Ring - 1 year ago
Hi Robero. Thank you for taking the time to share your experience with us. We understand the importance of having a solid charge on your Ring Stick Up Cam Pro so that you are able to have a longer time between charge cycles. Having a solid connection ensures you do not miss any activity around your home. We are here to provide you with some information to resolve the issue you mentioned in your review. It sounds like you are experiencing issues with the device in regards to the solar panel charging the device. There are some troubleshooting steps that you can take to ensure that you have your device set up for optimal performance. While batteries in Ring devices can go months between recharges with normal use, this is dependent on a number of factors in your home's environment, such as the local weather and the number of activities captured. The more events captured by your Ring Stick Up Cam Pro, the more your battery is used to power the live HD video stream to your device. Even if you do not answer the call, video is still sent from your Ring product to the Ring servers. In addition, the battery is also drained each time you use the live view to look or speak through your camera. The device's battery level may vary based on the amount of direct sunlight the solar panel receives. It is important to ensure that your Ring Solar Panel is installed correctly and that it is receiving enough direct sunlight to operate as intended. For best performance, Ring recommends at least two to three hours of direct sunlight for the Ring Solar Panel. With the recommended amount of direct sunlight, the device will remain continuously charged under most conditions. Make sure there are no obstructions or objects that could cast a shadow on your solar panel, such as an extended roof, tree, or bush. Seasonality and how far north (or south) you live can affect the strength of the sun. If you live in the Northern Hemisphere, install your solar panel facing south. If you live in the southern hemisphere, install it facing north. Ring recommends using the adjustable arm to angle the panel at about 45 degrees toward the sky to get the most sunlight possible. For more information on optimizing the battery life of your device, please visit this link: https://ring.com/support/articles/9iatk/Reduce-Battery-Aging-with-Optimized-Battery-Charging. If any additional information is needed regarding your Ring Stick Up Cam Pro, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. You can find it here: https://community.ring.com/. Please let us know how we can be of additional assistance. Thank you, Melissa from Ring.ring.com Originally posted on ring.com
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