Computer Support

Mac

Configure Email Services - Apple Mail

Here's how to configure your email services for Apple Mail.

Mac

Determining Network Status - Macintosh OS X

Here's how to verify connections to remote computers, determine the route data takes between two points and obtain the IP address from a domain address on your Mac.

Mac^Windows

Download and Install QuickTime

Here's some info to help you install QuickTime on your MAC or PC.

Windows

Download and Install iTunes - Windows

Here's how to download and install iTunes using a Windows-based computer.

Windows

Email Account Settings - Windows Mail

Here's how to change email account settings using Windows Mail.

Mac

Import / Export Contacts from Comma Separated Values (*.csv) / vCard Files - Macintosh Contacts

Here's steps on how to import and export contacts to your Macintosh computer.

Mac

Import /Export Contacts from a Comma Separated Values (*.csv) File - Entourage

Here's how to import /export contacts from a comma separated values (*.csv) file via Entourage.

Windows

Import Contact / Address Book Info to a Comma Separated Values (*.csv) File - Microsoft Outlook

Here's how to import your contacts into Microsoft Outlook using a CSV file.

Windows

Opening Windows Device Manager - Windows 10

Here's how to open Device Manager in Windows 10.

Mac

Remove Wireless Network Connections - Macintosh OS X

This provides instructions for deleting or removing Internet connections on your Macintosh OS X computer. This may help if you're having issues connecting to Wi-Fi on your computer. Visit our Wi-Fi FAQs for additional info.

Windows

Restart the Operating System - Windows

Here's how to restart / reboot your Windows computer.

Mac

Restarting the Operating System - Macintosh

Here's how to restart your Macintosh computer.

Mac

Set Up Wi-Fi Connection - Macintosh OS X

Here's how to connect your Macintosh OS X to a Wi-Fi network.

Mac

Verifying Connected Networks - Macintosh

Here's how to check the connection between your Macintosh computer and an internet-capable device.

Windows

Verifying Connected Networks - Windows

This shows how to check the connection between your Windows computer/PC and internet-capable device.

Windows

Windows 10 - Add a Wi-Fi Network

Here's how to connect your Windows 10 device to a Wi-Fi network.

Windows

Windows 10 - Disconnect from a Wi-Fi Network

Here's how to turn Wi-Fi for your Windows 10 on or off.

Windows

Windows 10 - Forget Wi-Fi Connection

Here's how to remove a saved Wi-Fi connection from your Windows 10 device.

Windows

Windows 11 - Add Files (OneDrive)

Here's how to add files on your Windows 11 device via OneDrive.

Windows

Windows 11 - Add a Microsoft Account

Here's how to add a Microsoft account using Windows 11.

Windows

Windows 11 - Add a Personal / Corporate Email Account

Here's how to set up a personal / corporate email account on your Windows 11 device.

Windows

Windows 11 - Add a User Account

Here's how to add a user profile so multiple people can use your Windows 11 device.

Windows

Windows 11 - Add a Wi-Fi Network

Here's how to connect your Windows 11 device to a Wi-Fi network.

Windows

Windows 11 - Change the Browser Start / Home Page

Here's how to change the Edge browser start / home page on your Windows 11 device.

Windows

Windows 11 - Check Device Storage

If your Windows® 11 device is running low on storage, it can cause crashes, slow performance, freezing apps, etc. Check your available memory to prevent these issues.

Windows

Windows 11 - Create a Microsoft Account

Here's how to create a Microsoft account for your Windows 11 device.

Windows

Windows 11 - Create or End Internet Connection

Here's how to connect to or disconnect from your cellular network when Wi-Fi is not available on your Windows 11 device.

Windows

Windows 11 - Delete Paired Bluetooth Connection

Here's how to remove paired Bluetooth devices from your Windows 11 device.

Windows

Windows 11 - Disconnect from a Wi-Fi Network

Here's how to remove a saved Wi-Fi network from your Windows 11 device.

Windows

Windows 11 - Download and Install Apps

Here's how to install apps on your Windows 11 device.

Windows

Windows 11 - Edit / Remove a User Account

Here's how to modify or delete a user account on your Windows 11 device.

Windows

Windows 11 - Edit Access Point Name (APN)

Here's how to configure the APNs your Windows 11 device can use.

Windows

Windows 11 - Enable / Disable / Modify SIM PIN

Here's how to enable, disable or modify the PIN associated with the SIM card for your Windows 11 device.

Windows

Windows 11 - Forget Wi-Fi Connection

Here's how to remove a saved Wi-Fi connection from your Windows 11 device.

Windows

Windows 11 - How to Restore, Refresh, or Reset your PC

Here how to restore, refresh or reset your Windows 11 device.

Windows

Windows 11 - Install App Updates

Here's how to update apps on your Windows 11 device.

Windows

Windows 11 - Install Device Software Update

Here's how to check for or to install software updates on your Windows 11 device.

Windows

Windows 11 - Manage Apps

Here's how to open or close apps on your Windows 11 device.

Windows

Windows 11 - Manage Hotspot Settings

Here's how to configure the hotspot settings (e.g., password, network name, etc.) for your Windows 11 device.

Windows

Windows 11 - Manually Add a Personal Email Account

Here's how to complete a manual (advanced) corporate email setup for your Windows 11 device.

Windows

Windows 11 - Manually connect to a Wi-Fi network

Here's how to add a Wi-Fi network to your Windows 11 device if the one you want doesn't display

Windows

Windows 11 - Microsoft Edge - Add, Delete or Open Favorites

Here's how to add, delete or open favorites using Microsoft Edge on Windows 11.

Windows

Windows 11 - Open Web Browser

Here's how to launch the Microsoft Edge browser on your Windows 11 device.

Windows

Windows 11 - Pin / Unpin Apps

Here's how to pin and unpin apps from the Start menu on your Windows 11 device.

Windows

Windows 11 - Remove a Personal / Corporate Email Account

Here's how to delete a personal / corporate email account from your Windows 11 device.

Windows

Windows 11 - Set Date and Time

If your Windows 11 device shows the incorrect date and/or time, here's how to correct it.

Windows

Windows 11 - Set Up Cortana

Here's how to set up Cortana for your Windows 11 device.

Windows

Windows 11 - Set Up a Metered Connection

Here's how to limit the data used by your device connected to a PC running Windows 11.

Windows

Windows 11 - Sign In Without a Microsoft Account

Here's how to sign in to your Windows 11 device without a Microsoft account.

Windows

Windows 11 - Sign in / Out

Here's how to sign in or out of your account on your Windows 10 device.

Windows

Windows 11 - Turn Airplane Mode On / Off

Here's how to set your device offline by turning off all wireless connections on your Windows 11 device.

Windows

Windows 11 - Turn Automatic Backup (OneDrive) On / Off

Here's how to turn off automatic backup for OneDrive on your Windows 11 device.

Windows

Windows 11 - Turn Bluetooth On / Off

Here's how to turn Bluetooth for your Windows device on or off and make it visible to other devices for pairing.

Windows

Windows 11 - Turn Data On / Off

Turning data on your Windows 11 device provides access to online services over the cellular network, while turning it off will impact that experience unless connected to Wi-Fi.

Windows

Windows 11 - Turn GPS Location On / Off

GPS location access is needed by some apps on your Windows® 11 device to provide turn-by-turn directions or share your location, but can be turned off to save battery life.

Windows

Windows 11 - Turn Mobile / Wi-Fi Hotspot On / Off

Here's how to turn Mobile Hotspot for your Windows 11 device on or off.

Windows

Windows 11 - Turn Screen Rotation On / Off

Here's how to check the display on your Windows 11 device if it doesn't flip or rotate.

Windows

Windows 11 - Turn Wi-Fi On / Off

Here's how to turn Wi-Fi for your Windows 11 device on or off.

Windows

Windows 11 - Turn Wireless Connections On / Off

Here's how to turn wireless connections (e.g., Cellular, Wi-Fi, Bluetooth, etc.) to your Windows 11 device.

Windows

Windows 11 - Unblock SIM PIN

If your SIM PIN for your Windows 11 device is blocked, here's how to unblock it.

Windows

Windows 11 - Uninstall Apps

Here's how to remove or delete apps if your Windows 11 device is unresponsive, freezes or an app won't open.

Windows

Windows 11 - View Connected Device Data Usage

If you want to view the data used by devices connected to a PC running Windows 11, view this info.

Windows

Windows 11 - View Device ID

Here's how to view the device ID (IMEI) associated with your Windows 11 device.

Windows

Windows 11 - View Email Messages

Here's how to view email messages on your Windows 11 device.

Windows

Windows 11 - View MAC Address

Here's how to view the MAC (Wi-Fi) address associated with your Windows 11 device.

Windows

Windows 11 - View Phone Number

Here's how to view the phone number associated with your Windows 11 device.

Windows

Windows 11 - View SIM Card Number

Here's how to view the number for the SIM card associated with your Windows 11 device.

Windows

Windows 11 - View Signal Strength

Here's how to view the signal strength for your Windows 11 device.

Windows

Windows 11 - View Software Version

Here's how to view the software version your Windows OS device is running.

Windows

Windows 11 - View, Open or Close Recently Used Apps

Here's how to view, open or close recently used apps on your Windows 11 device.