Disney+ Basic (With Ads) gives you endless access to your favorite movies and series from Disney, Pixar, Marvel, Star Wars, National Geographic and more. The Disney+ Basic (With Ads) subscription through Verizon is $9.99/month.
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Disney+ Basic (With Ads) FAQs
Learn about Disney+ Basic (With Ads) streaming video service. Available to mobile account customers through your Services & perks in My Verizon. One Disney+ Basic (with Ads) subscription per account.
Not available to Prepaid customers.
No. Disney+ Basic (With Ads) doesn't include ESPN+ or any of the Hulu plans.
Learn about our current mobile phone plans and their optional perks, including Disney+, Hulu, ESPN+ (With Ads) for $10/month.
No. You can only have 1 Disney+ subscription for each Verizon account.
I already have Disney+ through Disney or another third party. Can I get Disney+ Basic (With Ads) through Verizon?
Mobile account customers:
- If your existing Disney+ Premium (No Ads) or Disney+ Basic (With Ads) subscription was purchased through Disney, that subscription is paused while the Verizon Disney+ Basic (With Ads) subscription is in use.
Note: You must sign up for the Verizon Disney+ Premium (No Ads) with the same email you used to buy the existing subscription for the existing subscription to be paused. - If your existing Disney+ Premium (No Ads) or Disney+ Basic (With Ads) subscription was purchased through other third parties –After you enroll and set up your account, you'll get an email with information about how to manage your existing subscription. You’ll still be billed for the existing subscription until you follow the email instructions.
I already have Disney+, Hulu, ESPN+ or Disney+ Premium through Verizon. Can I get Disney+ Basic (With Ads) instead?
Yes. Here's how to change to Disney+ Basic (With Ads). You won't have to resubscribe through Disney when you make this change.
Mobile account customers - If you have a Disney+ Premium (No Ads) or Disney+ Bundle* subscription through Verizon, you can change to Disney+ Basic (With Ads). In My Verizon., just go to:
- Your Services & perks in My Verion.
- Scroll to the Manage section.
- Click Manage in the Disney+ tile.
- Choose Disney+ Basic (With Ads) and follow the prompts to enroll.
Fios Home Internet customers - On your Account Management page in My Verizon:
- Choose Manage subscription on the Disney+ Premium (No Ads) tile.
- Below "Pick your Streaming Services," click the Disney+ Basic (With Ads) tile.
Note: The subscription change happens at the beginning of the upcoming subscription month.
Important: For Fios Home Internet changing to Disney+ Basic (With Ads) through Verizon is available only if you have a paid Disney+ Premium (No Ads) subscription on your Fios account.
If you have a mobile account and are the Account Owner or an Account Manager, you can sign up for Disney+ Basic (With Ads) in My Verizon. You can't add Disney+ Basic (With Ads) to your Fios Home Internet account unless you already have Disney+ Premium (No Ads).
Mobile account customers - Just go to:
- Your Services & perks page.
- Scroll to the Manage My Services & perks section.
- Click Manage in the Disney+ tile.
- Choose Disney+ Basic (With Ads) and follow the prompts to enroll.
For sign up information, visit our How to steps.
Note: After you change to Disney+ Basic you can't change back to Disney+ Premium.
Here's how to verify that your Disney+ account is active:
- Open the Disney+ app on your device.
- Tap the Profile icon (bottom right-hand corner).
- Tap Account.
- Under Subscription you'll see Verizon subscription.
You can access Disney+ Basic (With Ads) movies and TV series on devices including personal computers, mobile phones and tablets and connected TV devices. The Disney+ Basic plan is not currently available on Roku devices.
Visit the Disney+ website for more information about Disney+ Basic (With Ads).
You need to sign up for the Disney+ Basic (With Ads) and activate your Disney+ account before you can access Disney+ (With Ads). When your account is set up, you can access streaming content by:
- Mobile devices - Downloading the Disney+ app.
- Desktop computers - Logging into your Disney+ account on a web browser.
One Disney+ Basic (with Ads) subscription is available per account. Right now, 10 unique compatible devices can be used per Disney+ Basic (With Ads) subscription. Each subscription can have up to 4 devices streaming at the same time.
Visit the Disney+ website for more information about the streaming service.
Mobile account: You can cancel Disney+ Basic (With Ads) anytime on the Manage Disney+ page in My Verizon. Just follow the prompts. For detailed instructions, view our How to steps.
Fios account - Sign in to your My Verizon Home account. Find the Disney+ tile and select Manage subscription.
On the My Plans page, under Pick your Streaming Services, select the Disney+ tile to remove your subscription. ("Current plan" will change to "Removed" at the top of the tile.)
Important: When you cancel Disney+ on us, it can't be added again.
If you cancel your Verizon service entirely, your Disney+ Basic (With Ads) subscription is canceled.
Contact us for questions about eligibility or redeeming Disney+ Basic (With Ads).
Contact Disney customer care for questions about Disney (With Ads) service. Call 888-905-7888.
How to get Disney+ on us
Length: 2:51
Video Transcript
Disney+ is the only place to stream your favorite movies and series from Disney, Pixar, Marvel, Star Wars, National Geographic and more. Learn how to get Disney+ on us with Unlimited. That's a savings of $15.99 per month. Existing Verizon Unlimited customers are eligible to enroll. You can view a list of all eligible Unlimited plans on our FAQ page. To get started through the My Verizon app, open it up. You must be the Account Owner in My Verizon, the person with legal authority and financial responsibility for an accout,Account Owner or an Account Manager Account Manager to continue with enrollment. Tap the Account icon from the bottom of your screen. Next, select Services & perks. Look for Disney+ and tap Learn more. Next, tap Get it now to enroll. Review the details and tap Enroll. Enter the email address you will use for your Disney+ subscription and tap Validate. The bill change summary will outline the Disney+ promotional period. To continue with enrollment, review and accept the Terms and Conditions. It's good to know that your promotional period starts when you tap Confirm. You'll now see a confirmation that you have added Disney+ to your account. You're almost finished, but first it's time to set-up your new Disney+ account. Tap Go to Disney to visit Disney+. The email address used will be pre-populated. Review Disney's Privacy Policy and the Disney+ Subscriber Agreement, then tap Agree & Continue. Create a password for your Disney+ account and tap Continue. You'll be prompted to install the Disney+ app on your device. Once installed, log in with the e-mail and password you just set up. Now you're ready to stream the best stories in the world on Disney+. If you'd rather enroll from the web, go to Verizon.com and sign in to your My Verizon account. Use the My Verizon mobile navigation to get started.* Look for Disney+ and click the Learn More button. Next, click Get it now to enroll. Enter the email address you will use for your Disney+ subscription and click Check email. Review and accept the Terms and Conditions. It's good to know that your promotional period starts when you click Enroll in Disney+. You will now see a confirmation that you have added Disney+ to your account. You're almost finished, but first it's time to set-up your new Disney+ account. Click Go to Disney to visit Disney+. The email address used will be pre-populated. Review Disney's Privacy Policy and the Disney+ Subscriber Agreement, then click Agree & Continue. Create a password for your Disney+ account and click Continue. Your Disney+ account is now good to go. If you have any additional questions, check out our helpful FAQ page.
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