Verizon mobile bill statement FAQs

How to Pay your Bill Online

With My Verizon, you have several options when it comes to paying your monthly bill online or with the My Verizon App.

To pay your bill online, go to vzw.com/myverizon and sign in to get started.

To make a one-time payment, select Bill from the My Verizon Navigation, then click Pay options. Set up your payment by selecting to Pay in full, Pay another amount or Make a split arrangement if you need more time. Click Continue.

You'll then select your payment method. We recommend you use your checking account, but you can also choose Debit, Credit, or ATM card, or a Verizon Wireless Gift Card.

If you haven't saved your payment information, click Add method. Enter all of the required information. Your payment information will automatically be saved for future payments. If you don't want the new payment information to be saved, uncheck the box.

Once you've provided all required information, click Continue. Before submitting your payment, review the payment details. If you need to make any changes, click Edit. If everything looks good, click Confirm.

Another option is to submit your payments through your personal banking service provider's website. In order to do this, you'll need to be sure to include:

• Your 14-digit Verizon account number (e.g., 123456789-12345), which can be found on the Bill overview page within My Verizon.


• You'll also need to provide the Verizon remittance address. This information can be found on either the remittance document portion of your paper bill or in My Verizon.

To locate this address in My Verizon, select View bill PDF from the Bill overview page. Scroll down to the bottom of the bill to find the remittance document and address.

Whether you pay your bill with My Verizon, or your bank's website, it's easy to pay your Verizon bill online.

How to set up Auto Pay and paper-free billing.

When you enroll in both Auto Pay and paper-free billing, your payment is always on time. You may even be eligible for a monthly discount.

It's quick and easy with My Verizon.

To get started through the My Verizon app, open it up.

You must be the Account Owner to continue.

Select Bill Overview.

Your current bill will be front and center.

You'll want to have your Verizon Visa® Card, bank account, debit or credit card information handy.

When you're ready, select Enroll in Auto Pay.

Keep an eye out for how much you'll save every month when you sign up for both Auto Pay and paper-free billing. If you're eligible for a monthly discount, you'll see it here.

Select Get started to enroll.

First, you'll choose an Auto Pay method.

If you've already saved a payment method, you can choose to use it, or select Add a new payment method.

Use your Verizon Visa Card or bank account to receive the Auto Pay billing discount. Other credit cards are not discount-eligible.

Now, choose the form of payment you want to use. If you're connecting a bank account, it's easy. Just select your bank by tapping on it.

We use Trustly for a simple and safe login.

Follow along with the prompts to log in to your bank and authorize Trustly. Don't worry, your bank login info is encrypted and can't be seen by Verizon. These steps might look a little different depending on your bank.

Once complete, you'll be able to select your checking or savings account.

Next, you'll schedule your Auto Pay date. The date options provided align with your bill cycle to prevent late payments. Choose the day you'd like your payment to occur each month.

If you have a current or past due balance, you'll have the option to check the box to submit a payment using your selected payment method. Auto Pay will begin next month and only cover your new monthly balance.

To receive the monthly billing discount, you'll need to enroll in Paper-free billing along with Auto Pay. Confirm the toggle is on and you're good to go.

Review the Auto Pay & Paper-free billing Terms & Conditions.

Nice. Now that you're enrolled in Auto Pay and paper-free billing, you're receiving a discount every month.

You'll see the discount details outlined, so you know what to expect. The discount starts on your next bill cycle after enrollment in Auto Pay and paper-free billing.

You can make changes to your payment method and date or set up and manage alerts at any time.

When your bill is ready each month, we'll let you know before your scheduled Auto Pay date. You can review the upcoming charges, make a one-time payment, like using a Verizon Gift Card, or change your Auto Pay settings.

If you'd rather enroll from the web, go to Verizon.com and sign in to your My Verizon account.

Use the My Verizon Mobile navigation to get started. Select Account, then Bill and look for Auto Pay.

Follow along with the enrollment process and you're good to go.

To receive the Auto Pay billing discount, use your Verizon Visa® Card or bank account. Your bank account routing information can be manually entered or you can use Trustly for a simple and safe log in.
The Verizon Visa® Card is issued by Synchrony Bank pursuant to a license from Visa U.S.A. Inc.