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Downloading your mobile text and data usage FAQs

Learn how to get current and past call history, text and mobile data usage details and spreadsheets for the lines on your Verizon mobile account.

    View and download Verizon mobile usage activity

    1. How far back can I get my Verizon usage activity details?

    2. You can sign in to My Verizon through your desktop computer to get:

      • Talk, text and messaging activity details and spreadsheets for the last 90 days.
      • 18 months of past bill statements, which include billed usage summaries.

      You can use the My Verizon app to get:

      • Data use for the current bill period.
      • A data use summary for all mobile lines for the past 90 days.

    3. How do I view and/or download my mobile usage details using the My Verizon website?

    4. Using My Verizon through your desktop computer:

      1. On the My Usage page, scroll down to Usage details.
      2. Choose View previous usage on the right.
      3. On the Data, talk and text activity page, choose a billing period at the top.

        Note: Here, you can choose View or Save printable bill (PDF) to get a bill statement with usage summaries. Choose from the past 18 months.
      4. Scroll down and choose a line (e.g., 555-555-1212) under the Data, Talk or Text headings.
      5. Choose View at the right. Click Download to spreadsheet to save a spreadsheet. You can view or download detailed usage activity logs or spreadsheets for each line on your account for up to 90 days in the past.

      Note: You can also call #DATA from your wireless phone to get a text message with current data usage details for that line.

    5. How do I view my mobile usage details using the My Verizon app?

    6. Visit My Verizon app - view data usage to learn how to see your data usage, data amount and data history.

      Note: You can also call #DATA from your wireless phone to get a text message with current data usage details for that line.

    7. How do I get usage details for a billing period older than 18 months?

    8. Contact us if you need copies of older billing statements (up to 7 years old). Charges may apply.