Support Billing & Account Verizon Security Assistance Team
Verizon Security Assistance Team (VSAT)

Ensures court orders, search warrants, subpoenas and other legal demands served upon Verizon are processed confidentially and in compliance with all applicable laws, and coordinates court appearances for Verizon Custodian of Records.

Please do not send legal demands or time sensitive requests to this email address as responses will only be during business hours and this will not be considered a valid means for service of legal process.

Any questions may be directed to email address: verizonlegalprocesscompliance@verizon.com

Verizon Security Assistance Team (VSAT)

Ensures court orders, search warrants, subpoenas and other legal demands served upon Verizon are processed confidentially and in compliance with all applicable laws, and coordinates court appearances for Verizon Custodian of Records.

Mailing Address:
  • Verizon
  • Attn: VSAT
  • 180 Washington Valley Road
  • Bedminster, NJ 07921

Verizon Security Assistance Team will only accept valid legal demands (subpoena, court order or search warrant) for records. Please address your legal requests to Verizon. Legal demands may also be faxed to 1.888.667.0028.

If you are a customer that needs to obtain calling records, copies of bills or text message detail, please visit Verizon.com (sign into your account at My Verizon). You may also contact Verizon Customer Service at 1.800.837.4966 for further assistance.

Verizon Anti-Piracy Cooperation Program

Verizon considers any notice of alleged copyright infringement received in circumstances where Verizon acts only as a conduit to be invalid, as in the case of peer-to-peer ("P2P") and other file sharing activities on an end user's computer connected to the Internet. See 17 U.S.C. §§ 512(a); 512(c)(3)(A)(iii); Recording Industry Association of America, Inc. v. Verizon Internet Services Inc., 351 F.3d 1229 (cert. denied 2004 U.S. Lexis 6701, October 12, 2004) (confirming that takedown notices do not apply when a service provider is acting only as a conduit providing Internet access, as in P2P).

The Verizon Anti-Piracy Cooperation Program is offered to copyright owners to help with combating online piracy. For copyright owners who agree to the terms and conditions of the program, Verizon will forward certain notices of alleged copyright infringement to a wireline Internet access service subscriber (“Subscriber”) sent in circumstances where Verizon acts only as a conduit, as in the case of P2P and other file sharing activities on an end user's computer connected to the Internet. Verizon has developed an automated system (“Notice Forwarding System”) for notifying Subscribers that Verizon has received such notices of alleged copyright infringement.

Through the Notice Forwarding System, Verizon will send to the Subscriber a warning communication detailing the alleged copyright infringement as reported by the copyright owner and advising the Subscriber of the potential consequences of continued alleged infringing activity.

Verizon will not disclose personally identifiable subscriber information to the copyright owner absent receipt by Verizon of lawful legal process, e.g., an appropriate court issued subpoena or order.

Requests to participate in the Verizon Anti-Piracy Cooperation Program may be submitted to:

Email Address: VZACP@verizon.com

Mailing Address:
Verizon Anti-Piracy Cooperation Program
1320 N. Courthouse Road, Floor 9
Arlington, VA 22201

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