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Confirm your payment was received or check payment history in the My Fios app or in My Verizon.
Select the method you would like to confirm:
To confirm your payment was received in the My Fios app select Bill from the dashboard then select Payments.
Don’t have the My Fios app?
To confirm at My Verizon, sign in and:
Did you know if you have Fios TV, you can view your bill and confirm your payment on screen using your remote control?
Here's all you have to do:
Take the hassle out of making sure that your Verizon payment was received on time. Sign up for Auto Pay and you won’t have to worry about a delayed payment again!
Yes, you can print a receipt from the confirmation page that’s shown after you complete an online payment. You can also view all the payments you’ve made during the last 18 months on the Payment History page in My Verizon. To access a printable version of this page, click Print Payment History.
Be sure to opt in to bill notifications and you’ll receive a payment confirmation email or text alert.
We’ll receive real-time notification within 30 minutes of your payment whenever you pay at an authorized payment location.
To confirm your payment was received in the My Fios app select Bill from the dashboard then:
Don’t have the My Fios app?
To confirm at My Verizon, sign in and:
Don’t have the My Fios app?
If it's still not there, give us a call with your receipt handy and we will investigate for you.
It’s possible your payment didn't arrive in time for the end of the billing cycle. Confirm your payment was received in the My Fios app or by signing in to My Verizon.
Select the method you would like to confirm:
To confirm your payment was received in the My Fios app select Bill from the dashboard then select Payments.
Don’t have the My Fios app?
To confirm at My Verizon, sign in and:
Don’t have the My Fios app?
If it's still not there, give us a call with your receipt handy and we will investigate for you.