Fios Extender

Some devices may need their Wi-Fi drivers updated to support routers that use Wi-Fi 6 (802.11ax). Also, some devices, like TVs and laptops, may not support the latest Wi-Fi technology used by an advanced router, and may need to be disabled.

Note: Intel Wireless adapters supporting 802.11ac with older drivers might not show Wi-Fi 6 (802.11ax) networks. Please verify/update to the latest Wi-Fi drivers.

Yes, Wi-Fi drivers should always be updated for optimal Wi-Fi performance. In many cases, but not all, Wi-Fi drivers are automatically updated with auto updates enabled.

Note: Intel Wireless adapters supporting 802.11ac with older drivers might not show Wi-Fi 6 (802.11ax) networks. Please verify/update to the latest Wi-Fi drivers.

You need to reboot the device by removing and reinserting the power cable of your Fios Extender. Within 5 minutes of the reboot, the Wi-Fi Name(s) should be configured on your Fios Network Extender.

If the Wi-Fi Names are not configured after a reboot, attempt manual pairing with the Fios Router. Manual pairing requires the Unified Button to be depressed on both devices. Please refer to the sequence of lighting for manual pairing.

Some homes or businesses may be too large for the router's Wi-Fi signal to cover the entire location. There could also be types of interference, such as walls, microwaves, cordless phones, etc., that can weaken the Wi-Fi signal.

Wi-Fi Extenders help extend the reach of the Wi-Fi signal in locations of your home where the Wi-Fi signal is weak or no signal is available. To get the most out of your Wi-Fi Extender, when connected wirelessly to the router, place it between your Fios Router and the weak Wi-Fi area. Reference the table below to ensure you have placed the Extender in an optimal location.

Yes. The Fios Extender also supports a hardwired connection with Coax or Ethernet.

Follow the instructions below for a hardwired connection:

1. Connect the Fios Router to a coax outlet. 
   1. If the coax outlet is already in use, use the coax splitter included in the box.
2. Connect the Fios Extender to a coax outlet-ideally in an area with spotty Wi-Fi coverage.
3. Connect the power cord from the router & extender to an electrical outlet.

The light on the extender should turn solid white within a few minutes, indicating the connection is complete.

The Fios  Extender supports Wireless connections to the Verizon Fios TV One Mini Set Top Box. All older “legacy” Set-Top boxes, require coax cabling.

Note: Fios TV One Mini can only connect wirelessly to a Fios Extender that has a wired connection to the router.

All Wi-Fi enabled devices that support the 802.11g, 802.11n (Wi-Fi 4), 802.11ac (Wi-Fi 5), and 802.11ax (Wi-Fi 6) standards (laptops, tablets, smartphones, gaming consoles, TVs, etc.) can be connected to the Fios Extender.

Yes, guest Wi-Fi is supported. If the Fios Router has guest Wi-Fi enabled, the Fios Extender will also broadcast the guest Wi-Fi name.

Note: Guest Wi-Fi is supported on the Fios Extender when the extender has a wired connection to the router. If connected wirelessly, Guest Wi-Fi will only be supported on the router.

Yes. The Fios Extender has an accessible user interface where configuration changes can be made. To learn more please refer to the Fios Extender User Manual.

For the best Wi-Fi signal, place your Fios Extender wirelessly between your Fios Router and any areas with a weak signal. Check FAQ 2 for optimal placement tips and FAQ 3 for the LED status chart.

To minimize any Wi-Fi signal weakness the extender should ideally be placed:

• At least 10 feet from cordless phones or microwaves
• Away from heat sources, moisture, excessive dust or extreme cold
• Away from any large metal objects

To extend Wi-Fi coverage to your backyard, place the extender near an outer wall.

If you previously purchased or rented a Verizon 2nd Generation Fios Network Extender, and are currently using or upgrading to the Fios Router, an upgrade to the Fios Extender is required.

The new Fios Extender is a powerful 802.11 ax Wireless Tri Band Extender that supports Wi-Fi connections to Wi-Fi Set-top Boxes and doesn’t require physical cabling other than power. Data from the Fios Extender is passed to the router over a dedicated 5 GHz Wi-Fi connection. For further information on Fios Extender, please download the Fios Extender Data Sheet or Fios Extender User Guide.

Fios Extender will exclusively work with the latest Fios Router (pictures below). All of the previous Verizon routers (BHR2, BHR3, BHR4) are compatible with the existing Fios Network Extender; however, some older router models will require manual configuration to replicate the Wi-Fi names for your router

Yes. Fios Extender supports a direct connection from the router to the extender via Ethernet or Coax. Ethernet ports on back of Extender are also available for Gaming consoles, Set Top Boxes, Laptop/Desktop or other devices allowing Ethernet connections.

Yes. Wall mount brackets for Fios Extenders are available at the Verizon Accessory site. 

Yes. Fios Extender, Model E3200, should always be kept in an upright position for optimal performance.

Yes, the extender supports Tri-Band Wi-Fi and is available to connect personal devices to when the extender is wired to the Router.