How to Use Digital Secure for online Security & Privacy

The Digital Secure app is available for Android™ (4.4 or later) and Apple iOS (11 or later)

The Digital Secure app can:

Provide a single security solution that you can manage right from your device
Help protect your device from malware and viruses
Help protect you from malicious websites when searching the web
Alert you when apps are accessing your private information
Help protect you from network threats
Provides identity theft protection for your personal information

Note: You can extend this security service to all your eligible devices by signing up for Digital Secure for your entire account.

For more information about the app, refer to Digital Secure FAQs.

Download and install the Digital Secure app

Android
Digital Secure is preloaded on Verizon Android devices*, and it's located in your Verizon apps folder. If you can't find the app on your device:

Open the Google Play™ Store on your device.

Tap the Search icon.

Enter "Digital Secure" and tap the Search icon again.

Select Digital Secure from the search results.
Note: If you don't see Digital Secure listed in the search results, your device may not be compatible.

You'll see one of the following buttons on the screen:

OPEN - This means the app is already on your device, and you can tap this button to open the app.

ENABLE - This means the app is on your device, but it has been disabled. Tap this button to enable the app, and then tap OPEN to open the app.

INSTALL - This means the app isn't currently on your device and needs to be downloaded. Tap this button and then tap ACCEPT to begin downloading. Once the app has finished installing, tap OPEN to open the app.

You've successfully downloaded Digital Secure.

*Digital Secure is not preloaded on Google Pixel phones.
Apple iOS
Digital Secure is not pre-loaded on iOS devices, so you'll need to download and install it.

To download the Digital Secure app on an iOS device:

Open the Apple® App Store®.

Tap the Search icon.

Enter "Digital Secure" and tap Search.

Tap Get next to Digital Secure in the search results.

Enter your password to download and install Digital Secure.

You've successfully downloaded and installed Digital Secure.

Sign-up for Digital Secure

Using the Digital Secure App – Security and Privacy

Using the Digital Secure App - Safe Wi-Fi

Turn on Safe Wi-Fi
Android and iOS

Open the Digital Secure app.

Tap Safe Wi-Fi.

Tap the button at the top of the screen to turn Safe Wi-Fi on.

You'll see a message stating that your connection is secure and private. You've successfully enabled Safe Wi-Fi.

Using the Digital Secure App – Identity Theft Protection

Turn on Identity Theft Protection
Android and iOS

Open the Digital Secure app.

Tap Identity Theft Protection.

Enter your email address.

Tap Continue to complete your activation on the Identity Theft Protection web portal.

You'll receive an email with an activation link. Tap the link to be taken to the Identity Theft Protection web portal. After logging in to the web portal, you can add the personal info you'd like monitored.

View Security Report
Android and iOS

Open the Digital Secure app.

Tap Security Report.

Your Security report will appear on the next screen. To exit, press the back button in the top left corner of the screen.
View Notifications
Android and iOS

Open the Digital Secure app.

Tap the Menu icon in the top right corner of the screen, then tap Notifications when you get to the next screen.

Your notifications will appear on the next screen. To exit, press the back button in the top left corner of the screen.

If you want to cancel your paid subscription to Digital Secure, you need to unsubscribe in the app, remove it from your account in My Verizon or contact us. Uninstalling the app from your device will not unsubscribe you from the paid service.

Note: You can keep the Digital Secure app installed and continue to use the free version after unsubscribing.

My Verizon
To remove the Digital Secure service from a line on your account:

Go to the Products & Apps page in My Verizon.

Click the Manage Your Products tab at the top of the page.

If you have multiple lines on your account, select the line you want to remove Digital Secure from.

Scroll to Digital Secure and click Remove from Account.

Choose whether you want to Remove for all lines or Keep for select lines.

Review your changes, and then click Remove to confirm the transaction.

You've successfully unsubscribed from Digital Secure through My Verizon.
My Verizon app
Open the My Verizon app.

Tap the menu in the top left.

Tap Account.

Tap Add-Ons.

Find Digital Secure and tap Manage.

Tap Manage next to the line you want to change.

Choose the Remove Digital Secure option, then tap Next.

If you have multiple lines on your account with Digital Secure, you'll have the option to remove or keep Digital Secure from them.

Tap Continue.

Review your changes and tap I accept the Terms & Conditions, then tap Confirm.

You've successfully unsubscribed from Digital Secure in the My Verizon app.

Android is a trademark of Google, Inc.
Apple, Apple App Store and iPhone are registered trademarks of Apple Inc.

How to Use Digital Secure for online Security & Privacy

Download and install the Digital Secure app

Android

Apple iOS

Sign-up for Digital Secure

Digital Secure premium

Upgrade from free to premium

Upgrade from a single line to a subscription for your entire account

Install Digital Secure on other devices

Digital Secure Free

Using the Digital Secure App – Security and Privacy

Modify the Virus and Malware Scan Settings (Android Only)

Manually Scan for Viruses (Android Only)

Check App Privacy (Android Only)

Change App Privacy Settings (Android Only)

Manually Scan App Privacy (Android Only)

Disable App Privacy (Android Only)

Disable Web Security

Manage Wi-Fi Security (Android Only)

Scan your Wi-Fi for threats

Disable Wi-Fi Security (Android Only)

Using the Digital Secure App - Safe Wi-Fi

Turn on Safe Wi-Fi

Using the Digital Secure App – Identity Theft Protection

Turn on Identity Theft Protection

Using the Digital Secure App - View Security Report and Notifications

View Security Report

View Notifications

Unsubscribe from Digital Secure

My Verizon

My Verizon app

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