Tech Support Pro

Note: This product is no longer available for purchase. It has been replaced by Verizon Protect Home.

Tech Support Pro is a 24/7 personal help desk, ready to support connected device needs.

The Tech Support Pro service offers access to U.S. based technical experts who can help with the installation, set up, configuration, troubleshooting and use of connected devices within your home, including computers, printers, smartphones, gaming consoles, software, applications, and certain "Internet of Things" items that utilize network connectivity to send and receive data. Equipped with remote diagnostics tools, agents can help detect and clear viruses, improve performance with a slow PC, and get all of the customer's non-Verizon devices connected and working correctly. Tech Support Pro doesn't cover the equipment provided by Verizon for use with Verizon services.