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  • Print
  • Changing Your Account Information You can update the following information in your My Verizon Account Profile:
    • Greeting name
    • Account Number
    • Email address
    • Billing Information
    • Account Holder Contact Number
    • UserID
    • Password
    • Secret Question
    • Secret Answer
    • Email address
    • Email notifications
    • Language (English or Spanish)
    To edit your Account Profile:

    1. Sign in to My Verizon using your User ID and Password.
      You must be registered at My Verizon to make changes to your account. If you are not already registered, instructions are provided so you can register.

    2. After you sign in to My Verizon, click Account, then Account Profile.
      The Profile Information page opens.

    3. Click Edit for any item you want to update.

    4. Click Save after you make your changes.

    Learn how to use My Verizon

    Visit the My Verizon Demo to find out how easy it is to manage all of your Verizon services and accounts online.

    See also: Related Billing Services topics
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    for personalized, convenient support

    Did you know?

    Many equipment problems can be fixed in less than
    5 minutes!

    Make sure your equipment is plugged in and that the power is working in the rest of your house


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