Verizon Support
Customers With Disabilities
Verizon SignIn Alerts


  • Print
  • Changing Your Account Information Please click here if you need to change the name on your account because of a name change or transfer of ownership. Below is some of the information that you can update in your My Verizon Profile:
    • Greeting name
    • Account Number
    • Email address
    • Mobile Telephone Number
    • Billing Information
    • Account Holder Contact Number
    • UserID
    • Password
    • Secret Question
    • Secret Answer
    • Email address
    • Email notifications
    • Language (English or Spanish)


    To edit your Account Profile:
    1. Sign in to My Verizon using your User ID and Password.
      You must be registered at My Verizon to make changes to your account. If you are not already registered, instructions are provided so you can register.
    2. After you sign in to My Verizon, click Profile.
      The Profile Information page opens.
    3. Click Edit for any item you want to update.
    4. Click Save after you make your changes.

    See also: Related Billing Services topics
    Verizon SignIn Page

    Sign in


    for personalized, convenient support

    Did you know?

    Many equipment problems can be fixed in less than
    5 minutes!

    Make sure your equipment is plugged in and that the power is working in the rest of your house


    My Verizon

    • Check Email
    • Add or Change Plan
    • Suspend My Service
    • Apps


    Watch Fios