Verizon Support
Customers With Disabilities
  • Shop

    Order Services

    See All Plans & Bundles

    Special Deals



    Current Customers

    Add or Change Services

    Renew or Change Bundle

    Find out which Verizon services are available at your address.

  • My Verizon

    Email & Calls

    Check Email

    Verizon Visual 411



    Bill & Payment

    View Bill

    Pay Final Bill

    Manage Auto Pay

    Manage Paper Free Billing

    My Services

    Add or Change Services

    Suspend My Service

    Renew or Change Bundle

    Review Account

    Manage My Internet

    Manage My Voice


    My Rewards+

    Manage My Rewards+

    Refer a Friend




  • Support

    Community help





    Search Support

    Connect with us

    Verizon on Facebook Verizon on Twitter Verizon on Google Plus Verizon on YouTube

  • Watch Fios

    Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites
    and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!

    Watch Free TV & Movies



    Rent or Buy

    Set your TV Viewing Experience

  • Trending

    Check out this personalized, real-time feed featuring the latest content and entertainment from around the Web including new headlines, sports, entertainment and more.

    News & Lifestyle

    Have a laugh, learn a trick and discover the awesomeness of Fios. Explore Fios Lounge today.

    Fios Lounge





Verizon SignIn Alerts


  • Print
  • Shutting Down Your Service for Vacations

    Suspend Your Service

    Note This service may not be available in all areas.

    Going out of town? You can suspend your Verizon services while you are out of town. Your suspension can run for a minimum of 30 days and up to 9 months.

    During this time you will continue to be billed for some services, as well as any applicable taxes and surcharges. The duration of your suspension will not count towards your bundle term commitment. If you have a Home Security Alarm, you will lose Dial Tone and connection to your alarm company while your account is suspended.

    There is a one-time charge for this service.

    Please sign in to My Verizon.


    Your phone will be reactivated on the date you initially requested for your vacation service. As long as your return date did not change from the time you placed your vacation service order, your service will be automatically reactivated.

    Changing Your Reactivation Date

    Contact Verizon prior to your return to change the reactivation date of your service.


    Verizon SignIn Page

    Sign in


    for personalized, convenient support

    Did you know?

    Many equipment problems can be fixed in less than
    5 minutes!

    Make sure your equipment is plugged in and that the power is working in the rest of your house


    My Verizon

    • Check Email
    • Add or Change Services
    • Suspend My Service
    • Renew Your Contract
    • Manage Services
    • Announcements

    Support Tools

    Watch Fios


    • Visual 411