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Verizon Cloud - Support Overview

Verizon Cloud offers secure online storage to back up and sync your important contacts, photos, videos, music, documents, call logs and text messages. Access and manage all your content on any of your devices, even while you're on-the-go.

If you aren't eligible to use Verizon Cloud, you can find other options below to back up your contacts and other content.

Filter all topics below.


Manage Content

Here's helpful info about Verizon Cloud for non-Verizon customers (Cloud OTT).
Here's how to fix common issues that can cause duplicates in your contact list.
Here's how to delete music, pictures, videos and documents from Verizon Cloud via the My Verizon website.
Here's how to edit contacts via the Verizon Cloud website on a computer.
Here's how to export contacts via the Verizon Cloud website.
Here's how to import contacts via the Verizon Cloud website.
Here's how to upload, download and manage your media and documents via the Verizon Cloud website on your Mac.
Here's how to manage your music via the Verizon Cloud website.
Here's how to manage your pictures via the Verizon Cloud website.
Here's how to open or play your music, pictures, videos and documents via the Verizon Cloud website.
Here's how to print contacts via the Verizon Cloud website.
Here's how to restore deleted files that are in the trash can via the Verizon Cloud website.
Here's how to share your content from the Verizon Cloud website using a computer web browser.
Here's how to sync contacts with your device via the Verizon Cloud website.
Here's how to upload your music, pictures, videos and documents via the Verizon Cloud website.
Here's how to view your content saved to Verizon Cloud.
Here's how to upload, download and manage your media and documents via the Verizon Cloud website on your Windows computer.
How to manage users on your Verizon Cloud Mac Desktop App
Here's how to add contacts via the Verizon Cloud website.
Here's how to remove a contact from the Verizon Cloud website.
Here's how to link or unlink duplicate contacts in your Verizon Cloud.
Here's how to add or remove a shared Verizon Cloud user from your Windows desktop.

Manage Subscription

Here's how to view your Verizon Cloud PIN from your My Verizon account.
Here's how to increase or check your Verizon Cloud storage space via the Cloud website.
Here's how to delete your files from the trash can on Verizon Cloud via the website.