Verizon Cloud Beta Lab FAQs

The Beta Lab lets you try new, experimental features we're creating for Verizon Cloud. You can also give us feedback on how to improve the features you try.

Browse through the list of available features, and select the ones you'd like to try out. If you like a feature, tell your friends. If you don't like something, tell us why.

All the features in the Beta Lab are still in development. So your feedback will help determine which features we add to the Verizon Cloud app first, as well as how those features will work when fully launched.

To try a new Beta Lab feature:

1. In the Verizon Cloud app, tap the Menu icon in the top left corner of the screen.
2. Tap Beta Lab.
3. Tap Open on a feature you want to try.

Follow the onscreen instructions to start using your new Beta Lab feature.

To give us feedback:

1. In the Verizon Cloud app, tap the Menu icon in the top left corner of the screen.
2. Tap Beta Lab.
3. Scroll to the feature you want to provide feedback on, and tap Send Feedback.
4. Enter your email address and what you want to tell us about the feature.
   
   Note: You can also take a screenshot or a screen recording from this page to show us any issues you’re having.
5. Tap the Arrow icon in the top right corner of the screen to send your feedback.

You've successfully sent us feedback on a Beta Lab feature.

To improve features, we rely on your feedback. Occasionally, you may receive a request from us to provide feedback on a Beta Lab feature you've enabled. This feedback is always optional, and you can dismiss the notification if you don't want to participate.

If you no longer want to use a Beta Lab feature:

1. In the Verizon Cloud app, tap the Menu icon in the top left corner of the screen.
2. Tap Beta Lab.
3. Tap the toggle switch for the feature you want to turn off (or on).

Some features may be available for a short time and then will be removed from the Beta Lab. Others may be available for longer. It all depends on the feedback we get from you and others using the feature.

If you were using a feature and no longer see it in the list, please let us know by tapping the Menu icon in the top left corner of the Beta Lab screen. Then tap Send Feedback and follow the onscreen prompts to tell us which feature you want to keep using.

Match-up lets you flip and find matches for your photos against the clock to challenge yourself. Your best score is recorded so that you can play again and try to beat it. You can change the level of difficulty by selecting the number of photos to play with.

Once enabled, select Go and tap Play Match-up in the menu.

Yes, you can pause a game. Select the pause button in a game, close the app while in Match-up, then open Verizon Cloud to return to the paused game. Tap the start button to begin play again.

You can play Match-up either in landscape (horizontal) or in portrait (vertical) mode. Just make sure that you turn the phone to the desired position before you start Match-up.

No, there's no new information or data being collected once you enable this feature.

Facebook® Sync is a feature that lets you save a copy of your Facebook photos to your Verizon Cloud account.

You can connect your accounts and then automatically save all your current and new photos from Facebook to Verizon Cloud.

To start using Facebook Sync:

1. Tap Go under the Facebook Albums feature in the Beta Lab.
2. Tap Connect.
3. Tap Set up.
4. Tap Connect Facebook.
5. Create an IFTTT account with your email address.
6. Tap Allow to give IFTTT access.

Verizon Cloud uses a third party, IFTTT, to help your apps and devices talk to each other. In order for this connection to work, you first need to connect to IFTTT. By signing up with IFTTT, you will be subject to IFTTT Terms of Use and Privacy Policy (not Verizon Cloud's).

Once you set up Facebook Sync, you’ll automatically see your photos in your Verizon Cloud account under the Photos section. You can view your albums in the Album tab.

All Facebook photos that you upload or tag yourself in will be saved to your Verizon Cloud account.

You can disable Facebook Sync anytime through the Verizon Cloud app.

Note: All photos and albums that have already been copied over will remain in your Verizon Cloud account after you disable Facebook Sync. New Facebook photos will no longer be copied over to Verizon Cloud.

The screenshots album puts all of your screenshots in one convenient location, so they're easier to find, share, delete and manage.

Once enabled, the screenshots album will automatically appear in your Photos & Videos section of the Verizon Cloud app under the Albums tab.

Screenshots from the past and any new screenshots saved to the cloud will automatically be organized into this album. Screenshots will also still be accessible in the All tab under Photos & Videos.

No, there's no new information or data being collected once you enable this feature.

Once disabled, the screenshots album won't appear in your Albums tab under Photos & Videos. All of your screenshots will remain in the All tab in chronological order.

Time Travel is a feature designed to make special moments more memorable by enhancing photos in your device camera gallery. Time Travel delivers dynamic stickers to customize your photos based on the day, time and place you captured the photo. This feature uses location data available on the photo to deliver the most relevant stickers. If you permit Time Travel to access your device location, you can enhance your photos with location-based stickers.

To use Time Travel:

1. Launch Time Travel from the Verizon Cloud Beta Lab, and if prompted, follow the onscreen prompts to enable it.
   
   Note: Time Travel is provided to you by Mobilize Solutions.
2. Select a photo you’d like to customize from your device camera gallery.
3. Tap the Stickers button to browse content based on the time and location where your photo was taken.

Photos enhanced with Time Travel are designed to be shared. Print and share with friends and family. Share with your fans and followers on social media.

For information about how your data is used by Time Travel, please see Mobilize Solutions’ Terms of Use and Privacy Policy.

Once disabled, Time Travel will no longer be accessible through the Verizon Cloud Beta Lab. All of your customized photos will remain in your gallery in chronological order.

You can access them through Time Travel in the Verizon Cloud Beta Lab, or you can find them online:

• Mobilize Solutions Terms of Use
• Mobilize Solutions Privacy Policy

Puzzle Play lets you create an interactive jigsaw puzzle from your photos. You can select the level of difficulty that you'd like to play and have a sneak peak while you're assembling the jigsaw, if you find it too challenging.

Once enabled, select a photo and tap the Puzzle icon in the navigation bar.

At this time, you can't pause a puzzle game. Progress won't be saved. A puzzle that's not completed must be recreated when returning to play it again.

If you find a puzzle is too difficult, you can try to solve it using the sneak peak. This will show the chosen photo in the background and will help you put your puzzle together.

Another option is going back and recreating the puzzle with a different difficulty level. Changing levels will stop any progress made and create a new puzzle game.

You can play Puzzle Play either in landscape (horizontal) or in portrait (vertical) mode. Just make sure that you turn the phone to the desired position before you start Puzzle Play.

No, there's no new information or data being collected once you enable this feature.