Verizon Support
Verizon Support

In-Home Agent Close

Try the In-Home Agent

Have it? Use it!

Need it? Get it!

Fast, easy 24/7 solutions- right on your desktop.

Customers With Disabilities
  • RESIDENTIAL
  • BUSINESS

    Verizon Business Sites

  • WIRELESS
Home

High Speed Internet

Using Verizon with MSN® Premium

Verizon with MSN Premium BasicsImportant account information

Email Login (verizon.net)

 

MSN Premium Support

As of March 27, 2010, service for Verizon with MSN Premium is no longer available in some areas. Make sure your email account is still active.
.

 

Installing Verizon with MSN Premium Software

Initial InstallationRe-installation

Select your Verizon service:*

*You'll register your Verizon Online account and select to install Verizon with MSN Premium 

Re-install Verizon with MSN Premium software on your same computer or on a second computer.  Verizon with MSN Premium Version 9.6 is compatible with Windows 7.

 

Troubleshooting Email Issues

IssueResolution

I can't login to my email account

 Make sure your email account is still active

As of March 27, 2010, service for Verizon with MSN Premium is no longer available in some areas.

 

Recover your user name and password 

• Verizon.net username and password recovery

• hotmail.com or msn.com-- visit the MSN Support Web site for specific instructions.

 

Locate the Verizon with MSN Premium Email Login URL

Verizon with MSN Premium Email Login (verizon.net)

I can't send or receive email

 Verizon.net email account:
• Check your email settings (Outlook Express)
• Check your email storage and spam filters

 

Hotmail.com or msn.com email account:
Visit the MSN Premium Help Web Site for specific instructions about Outlook Express email settings and email storage information.

Privacy SettingsAccept CookiesAccept Cookies SolutionDesc1=45533,45533,15676,15676,22799,15641;;SolutionDesc2=15189,23132,15138,15113,15125,15137,15136,15186,15134,15131,15126,15183
Verizon SignIn Alerts

Sign in

 

for personalized, convenient support

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house

 

Account & Services

  • Pay Bill
  • Add/Change Services
  • Manage My Rewards+
  • Renew Your Contract
  • Manage Services
  • Visual 411

Email, News & TV

  • Check Email
  • Announcements

Support Tools