Setting up your primary email account
You set up your primary email account* during the account setup portion of your service installation.
You selected your user name and password and set up your primary account. Your user name serves as the first part of your email address before the @ sign. You'll also specify your user name when you log in to your Verizon Online email account. Did you forget your user name and password?
Use In-Home Agent to automatically troubleshoot or set up your email account.
*Verizon Online automatically closes any unused email accounts after a set period of time. As long as you are a Verizon Online subscriber, you can reopen your account at anytime. To learn more, review Verizon Online's Email Policies.