Verizon Support

In-Home Agent Close

Try the In-Home Agent

Have it? Use it!

Need it? Get it!

Fast, easy 24/7 solutions- right on your desktop.

Customers With Disabilities
  • Shop

    Order Services

    See All Plans & Bundles

    Special Deals



    Current Customers

    Add or Change Services

    Renew or Change Bundle

    Find out which Verizon services are available at your address.

  • My Verizon

    Email & Calls

    Check Email

    Verizon Visual 411



    Bill & Payment

    View Bill

    Pay Final Bill

    Manage Auto Pay

    Manage Paper Free Billing

    My Services

    Add or Change Services

    Suspend My Service

    Renew or Change Bundle

    Review Account

    Manage My Internet

    Manage My Voice


    My Rewards+

    Manage My Rewards+

    Refer a Friend




  • Support

    Community help





    Search Support

    Connect with us

    Verizon on Facebook Verizon on Twitter Verizon on Google Plus Verizon on YouTube

  • Watch Fios

    Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites
    and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!

    Watch Free TV & Movies



    Rent or Buy

    Set your TV Viewing Experience

  • Trending

    Check out this personalized, real-time feed featuring the latest content and entertainment from around the Web including new headlines, sports, entertainment and more.

    News & Lifestyle

    Have a laugh, learn a trick and discover the awesomeness of Fios. Explore Fios Lounge today.

    Fios Lounge





Verizon SignIn Alerts


Connecting a DVD or Blu-Ray Player to FiOS

To connect a DVD or Blu-Ray player to your existing FiOS TV setup, you need to perform three simple steps:


Steps to connect a DVD or Blu-Ray Player

The model number of your Verizon-provided Set-Top Box (STB) or DVR.


A wiring configuration that matches your desired setup.


The wires in accordance with the wiring diagram.


Connection Instructions

  1. Do you know the model number of your Verizon-provided STB or DVR? (Generally, the model number is displayed on the front panel.)

    Yes - Go to Step 2
    No - Go to Step 3

  2. Select the link for your STB or DVR model on the Wiring Diagram page and then go to Step 6.

  3. Your Verizon-provided STB or DVR will be one of the models shown here.  Find and note the make and model of your STB or DVR.

  4. Open the Equipment page and select the link for the make and model of your STB or DVR that you noted in Step 3.

    The Receiver model page for your specific receiver displays.

    Quick Tip:
    Bookmark the Receiver model page for future reference so you'll always have easy access to information specific to your FiOS TV receiver.

  5. On the Receiver model page, select the Wiring Diagrams link.

    A page displays with links to various wiring configurations that you can use.

  6. Review the available wiring diagrams and choose the option that matches the configuration you want to use.

  7. Use the diagram as a guide to connect the various wires. You may want to print out the diagram for easy reference.

    Quick Tip:
    After connecting your DVD or Blu-ray player to FiOS, use a digital camera or mobile phone to take pictures of the back panels of each piece of connected equipment.

    Later, if you ever need to disconnect or move your equipment, refer to these pictures to quickly reconnect.

See Also:

Setting up your remote control

FiOS TV Video Tutorials

Get Help with Flex View

Verizon SignIn Page

Sign in


for personalized, convenient support

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house


My Verizon

  • Check Email
  • Add or Change Services
  • Suspend My Service
  • Renew Your Contract
  • Manage Services
  • Announcements

Support Tools

Watch Fios


  • Visual 411